Elliot Skerritt
Morrow,GA
Summary
Dynamic customer service professional with proven success at Food Depot, excelling in cash handling and fostering customer loyalty through empathy and effective communication. Recognized for maintaining a clean workspace and achieving high customer satisfaction. Strong teamwork and leadership skills developed through JROTC, enhancing collaboration and discipline in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Culinary Arts Intern
Charles R Drew Highschool
Riverdale, GA
08.2025 - 05.2026
- Processed customer orders and accurately handled payment transactions.
- Welcomed customers, assessed needs to provide tailored assistance.
- Cultivated customer relationships, fostering loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained clean, organized workspace, enhancing customer experience.
Customer Service Cashier
Food Depot
Riverdale, GA
11.2024 - 05.2025
- Processed customer orders and accurately handled payment transactions.
- Listened to customers, addressed concerns promptly, and escalated major issues to supervisor when necessary.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, fostering customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Managed high-pressure situations calmly, maintaining composure during busy periods and difficult interactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Counted cash in registers to ensure accurate balances at shift start and end.
JROTC Cadet
JROTC Program
Riverdale, GA
08.2022 - 05.2025
- Cultivated leadership skills through active participation in JROTC training exercises and activities, fostering personal growth and confidence.
- Promoted a positive learning environment as a role model for fellow cadets, exemplifying respect for authority, peers, and self-discipline.
- Strengthened teamwork abilities by collaborating on projects and group tasks within the JROTC program, contributing to overall group success.
- Strengthened communication skills through regular presentations, briefings, and public speaking engagements related to JROTC topics.
Education
High School Diploma -
Charles R Drew High School
Riverdale, GA05-2026
High School Diploma -
Warner Robins Highschool
Warner Robins, GASkills
- Customer service
- Cash handling
- Cash register operation
- Refund handling
- Bagging and packaging
- Sanitation practices
- Customer satisfaction
- Salesmanship and persuasion
- Teamwork and collaboration
- Reliability and punctuality
- Strong work ethic
- Patience and composure
Timeline
Culinary Arts Intern
Charles R Drew Highschool
08.2025 - 05.2026
Customer Service Cashier
Food Depot
11.2024 - 05.2025
JROTC Cadet
JROTC Program
08.2022 - 05.2025
High School Diploma -
Charles R Drew High School
High School Diploma -
Warner Robins Highschool