Dedicated healthcare professional with more than 20 years of experience in clinical operations, patient care, phlebotomy, medical assisting, laboratory support, and team leadership. Experienced in supporting diverse patient populations, maintaining regulatory compliance, coordinating care, and improving clinic workflow. Currently advancing nursing education through the Licensed Practical Nurse program at Pierpont Community & Technical College while continuing leadership and service in academic organizations.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Work History
Collections Technician III / Phlebotomist / Apheresis Technician
1 Year 1 Month
American Red Cross Biomedical Services | 08.2023 - 09.2024
Executed blood collection and apheresis procedures, ensuring adherence to safety and quality standards to enhance donor experience.
Coordinated with mobile collection teams to facilitate donor engagement and streamline equipment setup and transport logistics.
Sustained accurate donation documentation and conducted quality control checks on collection equipment to ensure compliance and reliability.
Certified Medical Assistant
1 Year 2 Months
United Health Hospital WVU | 04.2023 - 06.2024
Facilitated patient intake, recorded vital signs, prepared exam rooms, assisted providers, scheduled appointments, managed referrals, and delivered follow-up education.
Ensured regulatory compliance, maintained quality control logs, and confirmed equipment readiness for clinic operations.
Assisted healthcare providers with patient assessments and routine examinations.
Managed patient scheduling, ensuring efficient use of clinic resources.
Administered vaccinations and medication under physician supervision.
Clinical Manager
1 Year 4 Months
MedBridge / Sanjay Bharti | 06.2022 - 10.2023
Directed daily clinical and administrative operations across two clinics with a focus on patient-centered care.
Led staffing, training, compliance, budgeting, and inventory oversight to enhance workflow and operational effectiveness.
Supported policy development and quality management while facilitating student training across clinical services.
Clinical Nurse Coordinator
7 Months
Monongahela Valley Association of Health Centers | 09.2022 - 04.2023
Coordinated staff scheduling, quality assurance, patient education, chart audits, and multisite clinical operations to ensure seamless service delivery.
Facilitated clinical decision-making and ensured regulatory compliance for nurses, medical assistants, and CNAs, enhancing patient care quality.
Coordinated patient care plans, ensuring alignment with clinical guidelines and best practices.
Implemented quality assurance measures to enhance patient safety and care outcomes.
Facilitated interdisciplinary team meetings to streamline communication and improve service delivery.
Medical Assistant
5 Months
Mon Health Systems / Wedgewood Primary Care Clinic | 01.2022 - 06.2022
Coordinated patient triage, lab testing, prescription management, appointment scheduling, room preparation, and documentation to support clinic workflow.
Supported staff training and streamlined outpatient clinic operations to enhance patient care delivery.
Performed patient intake, documenting medical history and vital signs efficiently.
Assisted physicians with procedures, ensuring patient comfort and safety throughout treatments.
Managed electronic health records, maintaining accuracy and confidentiality of patient information.
Certified Clinical Medical Assistant
2 Months
Marion County Health Department | 10.2021 - 12.2021
Conducted patient exams to gather necessary health information., rapid testing, specimen processing, vaccines, patient education, inventory, and medical documentation.
Ensured compliance with CDC, JCAHO, HIPAA, and other healthcare standards to maintain high-quality patient safety and care.
Administered patient care, including vital sign monitoring and specimen collection.
Assisted healthcare providers with examinations and procedures to enhance patient experience.
Managed electronic health records, ensuring data accuracy and compliance with regulations.
Certified Phlebotomist
7 Months
WVU University Medical Laboratory | 03.2021 - 10.2021
Executed phlebotomy, specimen preparation, lab order processing, and sample transport to ensure quality patient care and timely testing.
Utilized EPIC and related systems to ensure accurate patient and laboratory documentation, enhancing data integrity and accessibility.
Conducted venipuncture and capillary draws to obtain blood specimens for diagnostic testing.
Ensured adherence to safety protocols and infection control measures during specimen collection procedures.
Verified patient identification and specimen labeling to maintain accuracy in laboratory results.
Career Specialist / Approved Medication Administrator
2 Years 11 Months
Finger Lakes DDSO | 02.2018 - 01.2021
Delivered vocational coaching, medication administration, and advocacy services to enhance independence for individuals with developmental disabilities.
Provided training in employability skills and workplace readiness to prepare individuals for successful job placement.
Developed individualized employment plans to enhance client job readiness and placement opportunities.
Coordinated with community resources to secure job training and support services for clients.
Conducted assessments to identify client strengths, interests, and barriers to employment.
Supported Employment Specialist / Career Specialist
2 Years 1 Month
Finger Lakes DDSO | 05.2015 - 06.2017
Facilitated job placements, prepared candidates for interviews, communicated with employers, coached job seekers, reported on progress, and documented program activities.
Developed individualized employment plans to enhance client success and independence.
Facilitated job readiness training sessions, improving client confidence and skills.
Collaborated with local employers to identify job opportunities suitable for clients.
Education
LPN - Nursing Science
Pierpont Community & Technical College | West Virginia | 08.2026
Medical Laboratory Assistant - Phlebotomy
Pierpont Community & Technical College | Fairmont, WV | 03.2021
Point Of Care Testing - Point Of Care Testing
American Medical Technologists | AMT ON-LINE | 01.2021
Additional Study: Language Interpretation and Translation, ALTALANG; Pharmacy Technology, University of Phoenix; Medical Laboratory Technology, Alfred State College
Skills
Phlebotomy and specimen handling.
Blood collection techniques
Point-of-care testing
Clinical documentation
Infection control and aseptic technique.
Specimen processing
Regulatory compliance
Patient assessment and triage.
Staff coordination
Bilingual communication: English and Spanish.
Patient education and therapeutic communication.
Attention to detail
Customer service
Works Well Under Pressure
Multitasking and organization
Accomplishments
Educated 30+ phlebotomy students on venipuncture and capillary puncture techniques.
Assisted with new LPN student orientations.
Assisted in teaching CPR and Life Support.
Raised over $10 K in fundings for the nursing program to facilitate students learning and to help cover the cost of materials for low income students.
Raised funds towards LPN graduation expenses.
Certification
Basic Life Support, 2024–2026.
Certified Clinical Medical Assistant, National Healthcareer Association, 2021.
Certified Phlebotomist, National Healthcareer Association, 2021.
Certified Point of Care Testing, American Medical Technologists, 2021.
Apheresis Certification, American Red Cross.
ALTALANG Language Interpreter, English to Spanish.
Languages
Fluent in Spanish and English.
Strong background in clinical leadership.
Quality assurance and workflow improvement.
Laboratory procedures and patient-centered care.
Timeline
Collections Technician III / Phlebotomist / Apheresis Technician
American Red Cross Biomedical Services
08.2023 - 09.2024Read More
Certified Medical Assistant
United Health Hospital WVU
04.2023 - 06.2024Read More
Clinical Nurse Coordinator
Monongahela Valley Association of Health Centers
09.2022 - 04.2023Read More
Clinical Manager
MedBridge / Sanjay Bharti
06.2022 - 10.2023Read More
Medical Assistant
Mon Health Systems / Wedgewood Primary Care Clinic
01.2022 - 06.2022Read More
Certified Clinical Medical Assistant
Marion County Health Department
10.2021 - 12.2021Read More
Certified Phlebotomist
WVU University Medical Laboratory
03.2021 - 10.2021Read More
Career Specialist / Approved Medication Administrator
Finger Lakes DDSO
02.2018 - 01.2021Read More
Supported Employment Specialist / Career Specialist
Finger Lakes DDSO
05.2015 - 06.2017Read More
Pierpont Community & Technical College
LPN from Nursing Science
Read More
Pierpont Community & Technical College
Medical Laboratory Assistant from Phlebotomy
Read More
American Medical Technologists
Point Of Care Testing from Point Of Care Testing
Read More
Relevant Experience
Academic Leadership: President, Nurses Association, Pierpont Community & Technical College.
Academic Leadership: Student Government Senator, Pierpont Community & Technical College.
The Nursing Student Leadership awar recognizes a student who has demonstrated outstanding leadership abilities in their nursing practice, school, or community through initiative, influence, and positive change. These awards often honor students who motivate peers, participate in nursing organizations, mentor classmates, and create opportunities for engagement within the profession.
What leadership awards entail
Leadership awards for nursing students generally include:
Recognition criteria: Demonstrating leadership in nursing practice, academics, or community service; influencing others positively; taking initiative; and leading by example.
Eligibility: Usually for graduating students (BSN, RN-to-BSN, or LPN programs) in good academic standing.
Award components: Certificate of recognition, pin or medallion, sometimes a monetary scholarship or prize, and public recognition at pinning ceremonies, graduation, or special award events.
Professional recognition: The award may be noted on transcripts, resumes, and in letters to program chairs or academic advisors.
Given my roles as Student Government Senator and President of the Nurses Association at Pierpont, I've already demonstrate many qualities these awards seek: leadership in student organizations, advocacy for peers, and engagement in the nursing community.
Collections Technician III / Phlebotomist/Apheresis Technician at American Red Cross Biomedical ServicesCollections Technician III / Phlebotomist/Apheresis Technician at American Red Cross Biomedical Services