Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elliott Delape

Commercial Point,OH

Summary

Skilled management professional with history of propelling departments from underperforming to exceeding expectations by revitalizing operations with forward-thinking leadership. Maximize efficiency with streamlined processes and well-controlled costs. Effective in team leadership and motivation, encouraging employees to independently solve problems and continuously meet performance targets. Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.

Overview

8
8
years of professional experience

Work History

Leasing Agent

Beztak Properties
Columbus, OH
01.2024 - Current
  • Inspected vacant units and ensured they were ready for showings.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Negotiated rental agreements with potential tenants.
  • Processed applications by conducting background checks and verifying references.
  • Maintained accurate records of all tenant leases, payments, and occupancy status.
  • Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
  • Resolved tenant complaints regarding maintenance or other issues in a timely manner.
  • Assisted in preparing legal documents such as eviction notices when necessary.
  • Consistently closed deals at a rate of 60%, above expectations

General Manager

Ampler Burgers
Groveport, OH
11.2020 - 12.2023
  • Implemented successful training and recognition programs to boost employee morale and reduce turnover
  • Delegated tasks and organized staff schedules to close gaps and maximize financial results
  • Resolved employee, customer, and vendor issues using strong mediation and problem-solving techniques
  • Executed successful training programs to promote employee empowerment and enhance customer service
  • Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement

Car Sales Advisor

Infiniti Of Easton
Easton, OH
02.2019 - 11.2019
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about vehicles. prices and services.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.

Sales Specialist

Lowes Home Improvement
Blacklick, OH
09.2018 - 02.2019
  • Helped customers make optimal purchasing decisions by educating on available offerings
  • Drove sales by building solid, trusting relationships with new and existing customers
  • Developed strong customer relationships via cold calls, presentations, and lead management
  • Overcame objections with successful product demonstrations and persuasive communication skills
  • Responded quickly to customer concerns or requests

Sales Associate

Lowes Home Improvment
Blacklick, OH
02.2017 - 08.2018
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

High School Diploma -

Teays Valley High School
Ashville, OH
05.2017

Skills

  • Employee scheduling
  • Performance optimization
  • Employee management
  • Personnel training and development
  • Customer relationship management
  • Sales closing
  • Quality assurance
  • Task prioritization
  • Prospecting assistance
  • Local market conditions
  • Business processes and procedures
  • Office Management
  • Move-in coordination
  • Sales and marketing aptitude
  • Telephone and email etiquette
  • Contract Negotiation

Timeline

Leasing Agent

Beztak Properties
01.2024 - Current

General Manager

Ampler Burgers
11.2020 - 12.2023

Car Sales Advisor

Infiniti Of Easton
02.2019 - 11.2019

Sales Specialist

Lowes Home Improvement
09.2018 - 02.2019

Sales Associate

Lowes Home Improvment
02.2017 - 08.2018

High School Diploma -

Teays Valley High School

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Elliott Delape