Elliott Duax
Bettendorf
Summary
Developed skills in coordinating teams, managing timelines, and ensuring project deliverables in fast-paced environment. Looking to transition into new field, applying strengths in leadership and strategic planning. Capable of driving results and fostering team collaboration in diverse settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Freight Broker
MDX Freight
07.2023 - Current
- Built relationships with customers to ensure their inventory was kept at an adequate level
- Managed day-to-day operations to ensure product was delivered on time
- Grew carrier base by providing excellent customer service
- Negotiated rates and kept up to date on a fluctuating market
- Monitored shipment costs and productivity processes
Logistics Account Manager
Worldwide Logistics
08.2021 - 07.2023
- Maintained and grew customer relationships while increasing overall revenue for the company
- Provided customers with excellent service by providing competitive rates while ensuring all requirements were met
- Kept open communication so customers could trust that they have a reliable support team
- Exceeded customer expectations by providing solutions to all requests
- Built and grew carrier relationships by providing steady business when available
Wholesale Sales Representative
Central City Liquors
10.2019 - 07.2021
- Worked with Retailers and Business Owners to manage inventory in fast paced Service Industry
- Managed Accounts totaling $10 million per year in sales
- Exceeded Sales Goals each quarter in COVID era by Establishing Programs and Incentives
- Successful Cold Calling and Initiative brought in new accounts each quarter
In-Home Counselor
Central Iowa Juvenile Detention Center
02.2019 - 10.2019
- Provided in-home, crisis-oriented counseling and case management to youths and their families
- Worked with clients to foster the development of new improved coping, problem solving, and communication skills, case management, etc
- And any goals as directly related to the client individualized service plan
- Developed individualized service plans, quarterly reports, and weekly progress notes
- Implemented service plans and monitored client's progress
- Maintained up-to-date client records, and prepared the necessary reports in a timely and accurate manner
Client Service Coordinator
Central Iowa Juvenile Detention Center
01.2019 - 10.2019
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning
- Initiated crisis intervention by following official crisis communication plans and training
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers
- Maintained surveillance of building and identified all officials and employees before entrance
- Maintained accurate and detailed logs of all events during each shift
- Processed and logged accurate and detailed incident reports
- Dispensed medications- Made sure it was the correct medication and amount at the appropriate time
Juvenile Court Services Intern
Juvenile Court Services
06.2018 - 12.2018
- Partnered with targeted support organizations, programs, and community resources as alternatives to juvenile detention
- Investigated juveniles' activities, school attendance, and employment
- Developed safety plans and strategic interventions to address specific issues
- Built relationships with defendants and offenders, assessing living conditions and case background information
Moving Specialist
Allied Moving and Storage
05.2017 - 09.2018
Maintenance/Assembly Line
Creative Machining Technologies
05.2015 - 08.2016
Assembly Line Worker
Sears Manufacturing
05.2014 - 08.2014
Education
Bachelor of Arts - Criminology
University of Northern Iowa
Cedar Falls, IA08.2019
Skills
- Exceptional oral communication skills
- Crisis intervention techniques
- Great Negotiator and Influencer
- Interpersonal abilities
- Attention to detail
- Goal setting
- Strategic Planning
- Conflict resolution
- Relationship building
- Documentation
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
Certification
- Mental Health First Aid
- Medication Manager
Timeline
Freight Broker
MDX Freight
07.2023 - Current
Logistics Account Manager
Worldwide Logistics
08.2021 - 07.2023
Wholesale Sales Representative
Central City Liquors
10.2019 - 07.2021
In-Home Counselor
Central Iowa Juvenile Detention Center
02.2019 - 10.2019
Client Service Coordinator
Central Iowa Juvenile Detention Center
01.2019 - 10.2019
Juvenile Court Services Intern
Juvenile Court Services
06.2018 - 12.2018
Moving Specialist
Allied Moving and Storage
05.2017 - 09.2018
Maintenance/Assembly Line
Creative Machining Technologies
05.2015 - 08.2016
Assembly Line Worker
Sears Manufacturing
05.2014 - 08.2014
Bachelor of Arts - Criminology
University of Northern Iowa
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