Proven leader with a track record of enhancing customer experience and team performance. Skilled in money handling and fostering strong customer relationships. Problem-solver dedicated to streamlining operations in order to decrease costs and promote organizational efficiency.
Overview
10
10
years of professional experience
Work History
Assistant Manager
The Final Final
San Francisco, CA
06.2021 - 06.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Bartender
The Final Final
San Francisco, CA
09.2015 - 06.2021
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Intern - Chief of Police
Petaluma Police Department
Petaluma, CA
08.2014 - 07.2017
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Conducted research for various cases, leading to well-informed decisions for the chief and successful positive outcome's.