Ellis Alsobrooks
Lexington,NC
Summary
Knowledgeable Reservations Agent willing to go the extra mile to turn prospects into happy customers. Promoting a great work ethic coupled with exemplary communication skills. Pursuing a great position at an exciting company where hard work is valued.
Polished individual possessing the skills needed to maximize revenue by selling services and amenities. A well-rounded Reservations Agent offering attention to detail, great organizational skills, and the desire to drive business opportunities.
Overview
8
8
years of professional experience
Work History
Reservations Agent
Southland Casino
West Memphis, AR
03.2023 - 05.2025
My job is to assist and help guest when they would book a reservation, giving them information on the prices and promotions, on occasion I’d help in the hotel gift shop fixing displays and making new ones
Customer Service Specialist
Dicks Sporing Goods
Nashville, Tennessee
07.2019 - 01.2022
- My daily job duty’s consisted of making sure metrics were being met and tracking progress thru out shift making sure each cashier was meeting goals for the day , helping guest with refunds and online orders. Changing end caps. And making sure all registers were closed and brought to management at end of night
Electronics Sales Associate
Target
Memphis, Tennessee
07.2017 - 02.2019
Day to day sales, stocking, and
Assisting guest with questions and helping them pick the right item they are looking for
Skills
- Reservation management
- Booking systems
- Customer service
- Sales techniques
- Conflict resolution
- Team collaboration
- Performance metrics
- Refund processing
- Product knowledge
- Upselling strategies
- Customer engagement
Timeline
Reservations Agent
Southland Casino
03.2023 - 05.2025
Customer Service Specialist
Dicks Sporing Goods
07.2019 - 01.2022
Electronics Sales Associate
Target
07.2017 - 02.2019