Ellis Jusino
Las Vegas
Summary
Seasoned Operations Professional with over 15 years of experience driving operational excellence within high-volume luxury retail environments. Expertise in inventory control, cross-functional leadership, and process optimization. Proven ability to lead back-of-house operations, support omnichannel fulfillment, and implement compliance and security protocols in alignment with brand standards. Recognized for exceptional organizational skills, attention to detail, and the ability to lead teams through change and growth.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Alexander Wang
01.2024 - Current
- Lead and manage all stock operations, including shipment receiving, inventory reconciliation, transfers, and cycle counts.
- Oversee back-of-house organization to ensure efficiency, accuracy, and compliance with company protocols.
- Direct daily omnichannel fulfillment activities, ensuring timely and accurate order processing.
- Monitor inventory levels and partner with the buying team to forecast and plan product replenishment.
- Serve as liaison with suppliers, addressing delivery discrepancies and quality concerns.
- Collaborate closely with Legal and Compliance teams to uphold standards in physical security, cash handling, audit readiness, and inventory control.
Operations Manager
FENDI
07.2021 - 01.2024
- Supported seamless store operations in alignment with global brand standards and operational procedures.
- Utilized Retail Pro Management System to execute stock transfers, product intake, and payment coordination.
- Conducted training for new team members on operational systems, POS processes, and BOH procedures.
- Ensured all staff adhered to HR, POS, and cash handling policies.
- Maintained accurate petty cash processes and financial reconciliations.
- Led inventory audits and cycle counts with a focus on minimizing shrink and maintaining data integrity.
- Acted as a key liaison between store teams and legal/compliance departments.
Stock Manager
Coach
Las Vegas
07.2018 - 01.2021
- Oversaw all stockroom operations, ensuring product availability and alignment with front-of-house visual standards.
- Supervised merchandise intake, processing, and storage in accordance with company guidelines.
- Executed quarterly cycle counts and led variance resolution initiatives.
- Managed supply ordering and budget tracking to support operational needs.
- Coordinated third-party vendors for maintenance and ensured store environment met brand expectations.
Operations Manager
Victoria’s Secret
01.2008 - 07.2014
- Directed back-of-house operations for a $15M+ volume location, managing 5 supervisors and 20+ stock associates.
- Ensured full replenishment of merchandise to the sales floor, enhancing customer experience and driving sales.
- Managed receipt and processing of merchandise, floor execution, and stock accuracy.
- Led quarterly physical inventory and cycle count processes with strong results in shrink control.
- Implemented visual merchandising directives, brand floor sets, and compliance with corporate standards.
- Provided sales floor leadership to support KPIs including UPT, ADT, and conversion, while coaching associates to elevate performance.
Education
High School Diploma -
SANTA RITA HIGH SCHOOL
TUCSON05-2006
Skills
- Retail & Inventory Operations
- Omnichannel Fulfillment
- Process Optimization
- Team Leadership & Development
- Visual Merchandising Support
- Vendor & Supplier Coordination
- Audit & Compliance Management
- Risk & Loss Prevention
- Retail Systems: Retail Pro
- Retail Systems: POS
- Retail Systems: Microsoft Office
Timeline
Assistant Store Manager
Alexander Wang
01.2024 - Current
Operations Manager
FENDI
07.2021 - 01.2024
Stock Manager
Coach
07.2018 - 01.2021
Operations Manager
Victoria’s Secret
01.2008 - 07.2014
High School Diploma -
SANTA RITA HIGH SCHOOL
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