Ellorie Jones
San Marcos,TX
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of the customers and company. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to improving sales and companies service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Client Coordinator
Sedo Laser
06.2022 - 07.2023
- Managed clients appointments and schedule according to their recommended tech.
- Conducted phone calls informing clients on new treatments and promotions as-well as the restrictions and pricing with them.
- Coordinated techs schedule in order for them to utilize their full shift and see as many clients as possible.
- Worked closely with finance managers to review payments and ensure all clients have been informed on company policies and billing.
- Contributed to the development of treatment sales by promoting frequently and contacting clients to inform them of new options we may of had.
- Cleaning rooms in between clients to maintain our scheduled time and workplace sanitation.
- Worked with frustrated clients to find a solution that both benefits the company and the client.
- Hearing client concerns and relaying to my team solutions to improve them.
Sales Associate
Five Below
05.2021 - 01.2022
- Assisted in training new staff members on company policies and routines, product information, and the best way to help customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Worked with customers to find the best product for their needs.
- Stocked merchandise, clearly labeling items, and arranging according to our store sections as-well as size and color.
- Managing the register and customer transactions as-well as the self checkout stations.
Education
Bachelor of Science - Wildlife Biology
Texas State University
San Marcos, TX05.2027
Associate of Science - Business Management
Tarrant County College District
Fort Worth, TX05.2023
High School Diploma -
Grapevine High School
Grapevine, TX05.2022
Skills
- Product stocking
- Service planning
- Time management expertise
- Proficient in organization
- Communication skills
- Problem solving
- Great customer service
- Works well under pressure
- Skilled in schedule organization and computer software
Certification
CPR Certification
Timeline
Client Coordinator
Sedo Laser
06.2022 - 07.2023
Sales Associate
Five Below
05.2021 - 01.2022
Bachelor of Science - Wildlife Biology
Texas State University
Associate of Science - Business Management
Tarrant County College District
High School Diploma -
Grapevine High School
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