Elly Kramer
Winona,MN
Summary
Friendly Scale Attendant with two and a half years of experience in weighing loads, communicating and following up with clients. Strong history of multi-tasking and prioritizing tasks based on need and urgency. Strong communication and interpersonal skills. Committed and open to building customer base by providing positive service. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Bartender
East Side Bar
09.2023 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Scale Attendent
CHS Inc.
05.2021 - 11.2023
- Ensured compliance with safety regulations by monitoring site conditions and reporting issues promptly.
- Reduced customer wait times by efficiently managing traffic flow at the scale house.
- Collaborated effectively with team members to maintain smooth workflow at busy weigh stations.
- Assisted in training new employees on scale attendant responsibilities, helping them become proficient more quickly.
- Provided excellent customer service, addressing inquiries and resolving issues in a timely manner.
Administrative Assistant
Winona State University - Campus Card Office
08.2020 - 05.2021
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Business Administration - Business Administration
Winona State University
Winona, MN05.2023
Skills
- Fee Management
- Customer service
- Computer proficiency
- Critical thinking
- Time management
- Reliability
- Multitasking
- Decision-making
- Interpersonal skills
- Attention to detail
Timeline
Bartender
East Side Bar
09.2023 - Current
Scale Attendent
CHS Inc.
05.2021 - 11.2023
Administrative Assistant
Winona State University - Campus Card Office
08.2020 - 05.2021
Bachelor of Business Administration - Business Administration
Winona State University
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