Elma Rivera Hernandez
Lehigh Acres,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in promoting health of diverse populations, preventing diseases and optimizing current tracking, assessment and containment programs. Motivated to strengthen responses by thoroughly analyzing and interpreting data. Dedicated and detail-oriented Licensed Practical Nurse with proven skills in establishing effective policies to minimize risks and avoid outbreaks. Expert in training, mentoring and monitoring healthcare staff to improve knowledge and performance. Hands-on professional with observant and proactive nature.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Case Manager / Health Educator
Family Health Center Of SWFL
02.2022 - Current
- Collaborate with health care providers and staff to formulate education plan to address identified goals and objectives
- Implements education plan based on established principles of teaching-learning theory and lifestyle counseling
- Evaluates patient and staff understanding and utilization of self-management skills and knowledge, including reassessment of needs
- Properly documents all education encounters
- Conduct regular health education classes for patients
- Initiates and tallies the patient satisfaction tools
- Assist with the collection of data for quarterly reports.
- Office Lead of staff, managing schedules, compliance of policy and procedures, goals achievement.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Infection Preventionist
HealthPro Medical
10.2021 - 01.2022
- Reduced infection rates by implementing evidence-based practices and guidelines in the healthcare facility.
- Enhanced patient safety through rigorous monitoring and evaluation of infection control measures.
- Provided comprehensive training for staff on proper hand hygiene, personal protective equipment usage, and other infection control practices to minimize risks.
- Developed targeted educational materials to raise awareness among patients, families, and visitors about the importance of infection prevention measures.
Healthcare Representative
Change Healthcare
11.2020 - 10.2021
- Completion of applicants for state and federal programs (including Medicaid, SSA, and SSI), reviewing medical records and taking all necessary action to expedite benefit approval
- Provide updates and assistance to hospital personnel and maintain ongoing communication with government agencies regarding status of claims.
- Improved patient satisfaction by efficiently addressing concerns and providing exceptional customer service.
- Developed strong relationships with medical professionals, fostering collaboration in a multidisciplinary healthcare setting.
- Gathered critical data from various sources for analysis, leading to more targeted interventions and improved health outcomes among patients.
Certified Nursing Assistant / Employee Health
Lee Health
04.2012 - 07.2020
- Enhanced wellness programs by collaborating with multidisciplinary teams to provide comprehensive employee support.
- Improved employee health by conducting regular assessments and implementing tailored wellness programs.
- Streamlined the employee onboarding process by developing comprehensive health screening protocols and immunization requirements.
- Maintained accurate records of employee health data, ensuring confidentiality and adherence to HIPAA guidelines.
- Responded promptly to workplace incidents, providing immediate care and coordinating appropriate follow-up treatment when necessary.
- Assisted in planning annual health fairs to increase awareness of available resources and promote overall wellness among employees.
- Administered medical testing and vision and hearing screening to identify risks to health and improve well-being among staff.
Education
Bachelor of Science - Public Health Administration
San Juan, Puerto Rico08.2020
Diploma - Licensed Practical Nurse
John Dewey University
Bayamon, PR03.2011
Skills
- Medical filing
- Recording histories
- Routing lab results
- Customer Service
- Computer skills
- Data Management
- Planning
- PPE use
- MS Office
- Network development
- Customer Relations
- Staff Training
- Public Education
- Control Strategies
- Employee Health
- Prevention techniques
Certification
Certified Medical Interpreter
Certified Breastfeeding Specialist
Mediator
BLS
2
Timeline
Case Manager / Health Educator
Family Health Center Of SWFL
02.2022 - Current
Infection Preventionist
HealthPro Medical
10.2021 - 01.2022
Healthcare Representative
Change Healthcare
11.2020 - 10.2021
Certified Nursing Assistant / Employee Health
Lee Health
04.2012 - 07.2020
Bachelor of Science - Public Health Administration
Diploma - Licensed Practical Nurse
John Dewey University
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