Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Fulfillment Associate
Sam's Club
03.2023 - 06.2023
Selected and filled orders from stock to fulfill customer requirements.
Followed procedures at all times for personal and team safety.
Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Communicated with other departments to facilitate fulfillment activities and address issues.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Supervised and trained new staff in performing census.
Produce Associate
Sam's Club
11.2022 - 02.2023
Stocked fruits and vegetables and removed old or poor quality products.
Pleasantly greeted customers and provided prompt and courteous service.
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Frontline Member Associate
Sam's Club
03.2022 - 10.2022
Resolved concerns with products or services to help with retention and drive sales.
Offered basic technical support for clients on wide range of company products.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Managed customer relations through communication and helpful interactions.