Elodia Quintana
Livermore,CA
Summary
Proactive Food Server and Manager with extensive experience in food safety, sanitation, and customer satisfaction. Demonstrated success in conflict resolution, staff cross-training, and maintaining clean, inviting environments. Skilled in cash handling, food handling, and order taking, bringing dedication to high-quality service delivery and operational efficiency.
Overview
6
6
years of professional experience
Work History
Food Server
the Last Word
Livermore, CA
04.2023 - 08.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Manager
Americano
Livermore, CA
02.2018 - 03.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
San Jose High School
San Jose, CA06.2020
Skills
- Cash Handling
- Food handling
- Professional Attitude
- Order Taking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Server
the Last Word
04.2023 - 08.2024
Manager
Americano
02.2018 - 03.2023
High School Diploma -
San Jose High School