Eloina Linton
Miami
Summary
Dedicated patient care advocate with expertise in managing patient relationships and improving access to healthcare services. Skilled in coordinating appointments, verifying insurance information, and facilitating communication between patients and providers to ensure seamless continuity of care and positive health outcomes.
Overview
8
8
years of professional experience
Work History
Patient Care Advocate
Community Medical Group
03.2024 - 09.2025
- Assisted Medicare population with scheduling and attending medical appointments to ensure timely access to care
- Monitored referral process to confirm completion of specialist visits and receipt of follow-up notes for comprehensive patient care
- Scheduled and coordinated transportation for patients to facilitate access to medical services
- Verify and update patients’ insurance information, address, and telephone numbers to ensure proper billing and accuracy
- Reviewed actions and telephone encounters to ensure accurate documentation.
Front Desk/Medical Records Receptionist
Community Medical Group
08.2022 - 03.2024
- Checked patients in and out for appointments, facilitating smooth patient flow.
- Collected co-payments to facilitate patient transactions and maintain financial accuracy.
- Greet visitors, ascertain the purpose of visit, and direct them to appropriate staff.
- Answered telephone inquiries and directed calls to appropriate staff to ensure efficient communication.
- Coordinated follow-up appointments with PCP and in-house specialists to enhance patient continuity of care.
- Reviewed procedures to align with HIPAA and OSHA regulations.
Office Administrator
Park One – Icon Brickell
Miami
08.2017 - 09.2019
- Prepared reports, presentations, and correspondence to support team communications
- Ensured accuracy of files and electronic databases, enhancing data reliability
- Compiled and organized daily reports on parking tickets for efficient record-keeping
Education
Licensed Practical Nurse -
Lindsey Hopkins Technical Education Center
Miami, FL06-2009
Skills
- Patient advocacy
- Health insurance verification
- Insurance verification
- Relationship management
- Customer relationship management
- Multitasking
- Effective communication
- Written communication
References
References are available on request.
Languages
Speak and write both English and Spanish fluently.
Timeline
Patient Care Advocate
Community Medical Group
03.2024 - 09.2025
Front Desk/Medical Records Receptionist
Community Medical Group
08.2022 - 03.2024
Office Administrator
Park One – Icon Brickell
08.2017 - 09.2019
Licensed Practical Nurse -
Lindsey Hopkins Technical Education Center