Eloisa Palacios
Portland,OR
Summary
Banking professional successful at cross-selling bank products and services. Hardworking and outgoing team member versed in cash handling processes and management principles. Meticulously organized Bank Teller who is proficient in time management, while offering professional and courteous customer service.
Overview
19
19
years of professional experience
Work History
CSR II
HomeStreet Bank
22 NW 23rd Ave, Portland, OR 97210
12.2013 - Current
- Organized, stocked and maintained the teller window area.
- Collected member loan payments.
- Handled various accounting transactions.
- Processed exchange and foreign currency.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Maintained friendly and professional customer interactions.
Partner
Alvarez Trucking
235 SE 80th Ave Portland, OR 97215
06.2011 - 01.2014
- Created presentation formats for monthly/quarterly reviews of expense charge-outs.
- Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
- Prepared accurate financial statements at end of the quarter.
- Reconstructed accounting records from clients' checks and cash receipts.
MSR
IBEW& United Workers FCU
9955 Se Washington St Portland, OR 97216
10.2004 - 06.2011
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Scheduled staffing for the main branch.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Organized, stocked and maintained the teller window area.
- Pulled daily branch reports.
- Handled various accounting transactions.
- Created member account profiles on IBEW online banking program.
- Collected member loan payments.
- Sold cashier's checks, traveler's checks and money orders.
- Executed wire transfers, stop payments and account transfers.
- Processed exchange and foreign currency.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Advised clients on mortgage, educational and personal loans.
- Maintained friendly and professional customer interactions.
Education
High School Diploma - General
Southwest High School
1997
Skills
- Cash handling expertise
- Advanced clerical knowledge
- Rapid 10-key data entry
- Strong account analysis skills
- Rapid data entry skills
- 30 WPM typing speed
- Compliance, banking laws and regulations
- Accounting systems and software
- Night and safe deposit procedures
- Goal-oriented
- Self-sufficient
- Positive
- Cheerful
- People-oriented
- Spanish speaking
- Detail-oriented
- Excellent time management skills
- Analytical
Timeline
CSR II
HomeStreet Bank
12.2013 - Current
Partner
Alvarez Trucking
06.2011 - 01.2014
MSR
IBEW& United Workers FCU
10.2004 - 06.2011
High School Diploma - General
Southwest High School