MICHELE KLIMPEL
Conway,USA
Summary
Results-driven Assistant Director of Admissions specializing in nursing home admissions. Manages referrals, authorizations, and census coordination to streamline intake and documentation. Facilitates family navigation of paperwork and insurance to expedite placement timelines and enhance occupancy rates.
Overview
13
13
years of professional experience
Work History
CSR II
Little River Medical Center
Myrtle Beach, South Carolina
07.2026 - 09.2026
- Responded to patient inquiries via phone and in-person with accurate information.
- Collaborated with healthcare providers to ensure timely communication of patient needs.
- Educated patients on available services and resources provided by the medical center.
- Assisted patients with scheduling appointments and managing medical records.
ASSISTANT DIRECTOR OF ADMISSIONS
St. Catherine of Siena Nursing and Rehabilitation Care Center
Smithtown, USA
06.2025 - 12.2025
ADMISSIONS INTAKE COORDINATOR
Our Lady of Consolation Nursing & Rehabilitative Care Center
West Islip, USA
01.2014 - 06.2025
- Communicated with patients to gather intake data and verify chart information.
- Reviewing incoming referrals from all hospitals, community and home care agencies.
- Reviewed demographic information with families and completed paperwork.
- Promoted facility services and conducted informative tours for prospective patients and families.
- Data entry for all admissions.
- Assisted patients in completing necessary paperwork while clarifying processes and procedures.
- Negotiation of reimbursement levels with HMOs and workers compensation.
- Conducted insurance verifications to confirm patient coverage.
- Negotiation of reimbursement levels with HMOs and workers compensation.
- Acted as liaison among hospitals, facilities, agencies, and families to ensure seamless communication and coordination.
- Marketing the facility and conducting facility tours.
Education
GENERAL EQUIVALENCY DIPLOMA -
Bay Shore Senior High School
Bay Shore, NYSkills
- Patient intake process
- Insurance verification
- Healthcare experience
- Medicare / Medicaid
- Medical terminology
- Epic
- EMR systems
- Customer service
- Organizational skills
- Multitasking
- Team collaboration
- Project planning
- Problem solving
- Leadership
- Supervising experience
- Management
- Communication skills
- Terminology expertise
- Computer operations / skills
- Problem solving
Roles And Responsibilities
- Reviewing incoming referrals from all hospitals, community and home care agencies.
- Obtaining insurance authorizations.
- Reviewing demographic information with families and completing appropriate paperwork.
- Data entry for all admissions.
- Marketing the facility and conducting facility tours.
- Communicated with patients to gather intake data and verify chart information.
- Prepared new charts, updated existing charts and managed.
- Helped patients complete paperwork and explained processes and procedures.
- Maintained all records pertaining to admissions, discharges, and bedholds.
- Insurance verifications.
- Negotiation of reimbursement levels with HMO's and workers compensation.
- Functioned as a liaison between hospitals, facilities, agencies and families.
- Ensured compliance by completing all necessary admissions paperwork with families/patients.
Timeline
CSR II
Little River Medical Center
07.2026 - 09.2026
ASSISTANT DIRECTOR OF ADMISSIONS
St. Catherine of Siena Nursing and Rehabilitation Care Center
06.2025 - 12.2025
ADMISSIONS INTAKE COORDINATOR
Our Lady of Consolation Nursing & Rehabilitative Care Center
01.2014 - 06.2025
GENERAL EQUIVALENCY DIPLOMA -
Bay Shore Senior High School