EIMMY N. SANCHEZ MATA
Summary
Efficient in Medical Assisting with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
6
6
years of professional experience
Work History
CSR Teller
PLS Check Cashing
08.2023 - Current
- Assisted customers with inquiries and resolved issues promptly.
- Learned company products and services to enhance customer interactions.
- Adapted quickly to changing procedures and policies within the organization.
- Collaborated with colleagues to streamline processes and enhance teamwork.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
Sales Associate
CVS Pharmacy
10.2021 - 04.2023
- Assisted customers with product selection to enhance shopping experience
- Managed inventory levels, ensuring timely restocking of merchandise
- Trained new team members on sales techniques and customer service standards
- Maintained organized displays, optimizing product visibility and attractiveness
Brand Associate
Old Navy
09.2020 - 09.2021
- Engaged customers through product knowledge and effective communication to enhance brand loyalty.
- Collaborated with team members to maintain product presentation and inventory accuracy.
- Supported management in training new associates on brand standards and sales techniques.
- Ensured compliance with company policies and procedures, contributing to a positive brand image.
Ancillary Support
California Hospital Medical Center
07.2019 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
No Degree - Medical Assistant
Evans Community Adult School
Los Angeles, CA01-2026
No Degree - Kinesiology
California State University, Fullerton
Fullerton, CA05-2024
High School Diploma -
Camino Nuevo Miramar High School
Los Angeles, CA05-2020
Skills
- Customer focus
- Complaint handling
- HIPAA compliance
- Venipuncture expertise
- Vital sign monitoring
- Medical history recording
- Patient intake process
- EKG monitoring
- Patient assessment
- Infection control procedures
- CPR
- Equipment sterilization
- Adaptable
- Administrating of Medication
Languages
Spanish
Native or Bilingual
Timeline
CSR Teller
PLS Check Cashing
08.2023 - Current
Sales Associate
CVS Pharmacy
10.2021 - 04.2023
Brand Associate
Old Navy
09.2020 - 09.2021
Ancillary Support
California Hospital Medical Center
07.2019 - 06.2020
No Degree - Medical Assistant
Evans Community Adult School
No Degree - Kinesiology
California State University, Fullerton
High School Diploma -
Camino Nuevo Miramar High School
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