Summary
Overview
Work History
Education
Skills
Timeline
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Eloise Holtrop

Grand Rapids,MI

Summary

Energetic customer service representative with years of experience dedicated to creating a welcoming and accommodating environment for customers and fellow coworkers!

Overview

2
2
years of professional experience

Work History

BARISTA

Morning Ritual
Grand Rapids
07.2023 - Current
  • Operated cash registers and handled cash and card transactions
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.

HOST/SERVER

Tupelo Honey
Grand Rapids
05.2022 - 02.2024
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Assigned customers to tables suitable for needs and restaurant section rotation
  • Assisted customers throughout their dining experience while delegating other side responsibilities such as cleaning and food prep.

BARISTA/MANAGER ON DUTY

Bostwick Bakery
Grand Rapids
09.2021 - 08.2022
  • Received and prepared specific coffee and beverage orders
  • Prepared and served baked goods ensuring every product is up to company standards
  • Took on management duties such as scheduling, customer delegations, and more when needed.

Education

ENVIRONMENTAL ENGINEERING CANDIDATE -

Grand Rapids Community College
05.2028

HIGH SCHOOL DIPLOMA -

Northview Public Highschool
05.2022

Skills

  • Team Collaboration
  • Customer Service
  • POS Software
  • Active Listening
  • Conflict Resolution
  • Professional Appearance
  • Detail Oriented

Timeline

BARISTA

Morning Ritual
07.2023 - Current

HOST/SERVER

Tupelo Honey
05.2022 - 02.2024

BARISTA/MANAGER ON DUTY

Bostwick Bakery
09.2021 - 08.2022

ENVIRONMENTAL ENGINEERING CANDIDATE -

Grand Rapids Community College

HIGH SCHOOL DIPLOMA -

Northview Public Highschool

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Eloise Holtrop