Eloise Vargas
Austin,TX
Summary
Proven Loan Processor with a track record of enhancing the loan application process at Colonial National Mortgage through meticulous data entry and robust teamwork. Skilled in regulatory compliance and customer service, consistently ensuring accuracy and swift turnaround times. Achieved a significant improvement in loan processing efficiency by fostering strong relationships with clients and loan officers.
Overview
14
14
years of professional experience
Work History
Jr. Processor
Tomo Mortgage
01.2021 - 09.2023
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Provided quick turnaround times to maintain fast-past schedule.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
Loan Processor
Colonial National Mortgage
04.2009 - 01.2021
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Set up and completed loan submission packages.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Provided quick turnaround times to maintain fast-past schedule.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
Education
Reagan High
Austin, TX2000
Skills
- Data entry
- Teamwork and collaboration
- Information verification
- Regulatory compliance
- Deadline management
- Employment verification
- Customer service
Timeline
Jr. Processor
Tomo Mortgage
01.2021 - 09.2023
Loan Processor
Colonial National Mortgage
04.2009 - 01.2021
Reagan High
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