Eloni Sowell
Houston,TX
Summary
My name is Eloni Sowell. I am a highly-motivated employee with desire to take on new challenges, strong worth ethic, adaptability and exceptional interpersonal skills, and adept at working effectively unsupervised and quickly mastering new skills. After starting and establishing my personal life, I am now an ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
8
8
years of professional experience
Work History
Cashier
Joe V's Smart Shop
Houston, TX
12.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
Hotel Front Desk Clerk
Ramada
Houston, TX
05.2021 - 11.2022
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Assisted with room reservations, changes and cancellations.
- Provided information about the hotel's amenities, services and surrounding areas to guests.
Call
AssurX Call Center
Houston, TX
05.2019 - 02.2020
- Answered customer inquiries regarding products, services, billing and technical issues.
- Assisted customers with navigating the company's website and placing orders online.
- Processed orders, refunds and exchanges quickly and accurately.
Daycare Assistant Teacher
Kids Connection Daycare
Humble, TX
02.2018 - 03.2019
- Assisted in developing and implementing age-appropriate activities for children to learn new skills.
- Maintained daily records of attendance, activities, meals served and medications administered.
- Planned and organized activities to meet the physical, emotional and social needs of the children.
- Collaborated with other staff members to ensure that all safety protocols were followed at all times.
Cashier Team Lead
Little Caesars Pizza
Humble, TX
09.2016 - 12.2017
- Assisted cashiers with resolving customer complaints and inquiries.
- Trained new cashiers on proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Ensured compliance with all safety regulations while performing tasks.
Education
High School Diploma -
Humble High School
Humble, TX05-2018
Skills
- POS Systems
- Customer Service
- Payment Processing
- Returns processing
- Cleaning and sanitizing
- Issue Resolution
- Complex Problem-Solving
- Credit and cash transactions
- Sales expertise
- Staff Mentoring
- Customer Relations
- Written and verbal communication
References
Kathleen Fey I Daycare Manager
Katheleen.fey@fortbendisd.com | 8324923965
Crystal Muhammad I Call Center Manager
crystalmmuh@gmail.com | 2819084531
Zachary Anderson I Ramada Hotel Supervisor
zach.andersen96@gmail.com | 8323596037
Akhirah Avant I Joe V's Manager
avantakhirah@gmail.com | 8324923965
Timeline
Cashier
Joe V's Smart Shop
12.2023 - Current
Hotel Front Desk Clerk
Ramada
05.2021 - 11.2022
Call
AssurX Call Center
05.2019 - 02.2020
Daycare Assistant Teacher
Kids Connection Daycare
02.2018 - 03.2019
Cashier Team Lead
Little Caesars Pizza
09.2016 - 12.2017
High School Diploma -
Humble High School
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