Summary
Overview
Work History
Education
Skills
Timeline
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Montrez Ricks

Dallas,TX

Summary

Hardworking employee enthusiastic about learning new things inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Friendly and reliable while offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Quick Trip
05.2023 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Truck Driver

Pilot Travel Centers
11.2022 - 06.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.

Sales Associate

CHAMPS
02.2021 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Truck Driver

R&J Logistics Inc
04.2020 - 08.2021
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Merchandise Handler

Home Depot
02.2019 - 09.2020
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Stocked shelves, racks and cases with new or transferred merchandise.

Overnight Stocker and Receiver

Walmart
03.2019 - 01.2020
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Monitored and managed stock levels of goods to verify availability of products.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Double-checked cargo inventories and documentation for accuracy.
  • Collaborated with other departments to resolve potential incoming shipment issues.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

Education

High School Diploma -

Duncanville High School
Duncanville, TX
05.2018

Skills

  • Staff Management
  • Staff Supervision
  • Customer Relationship Management
  • Shipping and Packaging
  • Vehicle Systems
  • Cash Register Operation
  • Product and Service Sales
  • Excellent People Skills
  • Money Handling
  • Basic Mathematical Calculations
  • Materials Transport
  • Packing and Scanning
  • Coaching and Mentoring
  • Order Taking

Timeline

Assistant Manager

Quick Trip
05.2023 - 07.2023

Truck Driver

Pilot Travel Centers
11.2022 - 06.2023

Sales Associate

CHAMPS
02.2021 - 07.2022

Truck Driver

R&J Logistics Inc
04.2020 - 08.2021

Overnight Stocker and Receiver

Walmart
03.2019 - 01.2020

Merchandise Handler

Home Depot
02.2019 - 09.2020

High School Diploma -

Duncanville High School
Montrez Ricks