Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Eloy Cruz

Rosenberg,TX

Summary

Dynamic District Manager with a proven track record at Howdy Hot Chicken, excelling in strategic planning and team development. Enhanced operational efficiency and customer satisfaction through data-driven decision-making and effective staff training. Cultivated strong vendor relationships, optimizing supply chain processes while fostering a collaborative work environment that boosted employee morale and performance.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

District Manager

Howdy Hot Chicken
2021 - Current
  • Developed operational strategies to enhance efficiency across multiple districts.
  • Coordinated staff training programs to improve service quality and team performance.
  • Analyzed sales data to identify trends and recommend adjustments for inventory management.
  • Implemented customer feedback initiatives to enhance satisfaction and retention rates.
  • Supported budget management processes by monitoring expenses and resource allocation.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
  • Monitored competitor activity, adapting strategies to maintain competitive advantage.
  • Achieved significant improvements in customer feedback scores by implementing rigorous service quality standards.
  • Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
  • Analyzed sales data to identify growth opportunities and areas for improvement across district.
  • Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
  • Implemented new product launches effectively, ensuring staff were well-trained and inventory was strategically managed.
  • Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Attention to detail
  • Sales management
  • Operations management
  • Customer relations
  • Staff development
  • Team development
  • Financial management
  • Action plans
  • Decision-making
  • Interpersonal communication
  • Team building practices
  • Team leadership
  • Staff management
  • Conflict management
  • Sales reporting
  • Workforce development
  • Policies and procedures
  • Budget management
  • Market research
  • Data analytics
  • Staff recruiting
  • Operations oversight
  • Policy enforcement
  • Sales orientation
  • Negotiation
  • Vendor management
  • Staff training and development

Certification

Food manager certification

Timeline

District Manager

Howdy Hot Chicken
2021 - Current

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Eloy Cruz