Elroy Blakely

Business Consultant with over 6 years of extensive expertise in negotiation, documentation, and collections, complemented by a strong foundation in customer service and sales. Demonstrates a proven ability to establish rapport and overcome objections, driving successful debt resolution and client satisfaction. Eager to leverage strong communication and problem-solving skills to deliver innovative solutions and enhance business outcomes.

• Experience
• FiserV, Marietta, GA — Business Consultant
• May2019 - PRESENT
• Proactively generate leads in a dynamic business-to-business environment, leveraging our extensive network of partnerships and other referral sources.
• Cultivate strong client relationships and expand portfolios through strategic consulting and relationship management.
• Exemplify companies core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike
• CCYA, Marietta, GA — Residential Advisor
• June2016 - Dec2018
• Document resident behaviors and assist with treatment modalities.
• Assisted resident in carrying out basic daily activities.
• Prepare residents on how to transition from adolescence to adulthood
• Carmax Auto Finance, Marietta, GA — Customer Service/Sales Rep
• Feb2013 - June2016
• Handling high volume inbound and outbound calls.
• Effectively handled customer complaints by providing solutions and alternatives within a specific timeline.
• Selling a variety of products ranging from Gap coverage and Extended Service Plans.