Elsa Baughman
League City,Texas
Summary
Self-motivated professional with background in building strong client relationships, personalized service and delivering tailored solutions enhancing both client retention and business outcome. Eager to contribute to the company and teams success and further develop professional skills. I bring a positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
Executive Multi Tasker
Williams Brothers Construction
04.2022 - Current
- Post jobs on job boards while reviewing all resumes against job requirements and conducted general phone interviews and reported all candidates to Senior Project Manager and scheduled interviews
- Sought all over the US for specific parts needed for crane, tug boats and heavy equipment.
- Ordered high volume products to keep the job running smoothly.
- Secured hotel accommodations for approximately 30 plus employees who were staying over night, weekly, or monthly.
- Reviewed all invoices for accuracy so vendor could submit for payment.
Self-employed
Final Touches
11.2017 - 02.2021
- Worked with senior homeowners in the reconstruction process in the aftermath of Hurricane Harvey
- Guided the senior homeowners with proper documentation required by insurance companies while making sure the homeowner understanding the insurance process
- Consulted with homeowners to determine scope of work and established their needs in aliment with budget, taste, and time frame
- Worked with vendors, construction personnel and installation personnel to achieve customer satisfaction and homeowners were not taken advantage of during this stressful time
- Assisted the homeowners with design process from the color scheme, furnishings, home appliances and accessories
Outside Sales
Firetrol Protection
07.2016 - 05.2017
- Developed new business opportunities and re-establishing old relationships
- Established professional relationships through events to introduce the company for future opportunities
- Prepare proposals, walk jobs sites, schedule work for customers and follow up to ensure work was completed ensure customer satisfaction
Outside Sales
Hydratight
02.2015 - 05.2016
- Played pivotal role in opening the companies newest location in Corpus Christi, Texas.
- Developed new relationships and business opportunities with Valero, Flint Hills, Citgo, Cat-Spec JV Industries, Cameron, Weatherford, Kiewit, C & J Energy, Green’s Energy and Gulf Marine
- Successfully re-established a positive working relationship with a former customer to doing business with me by establishing trust and outstanding customer service. This relationship lead to the companies national account team to bid on upcoming contracts.
- Established professional relationships through events to introduce our company for future opportunities extremely difficult market
Account Manager & Emergency Response Sales
The Hurt Company
02.2000 - 09.2014
- Point of contact for all emergency response situations.
- Client base includes local, state and federal governments, global media, electric utility corporation, petrochemical/refinery, marine, construction, manufacturing, oilfield, transportation and hospitals.
- Executed a multi-year contract with a global media company for on call 24/7 emergency services
- Executed a multi-year contract with United States Navy to provide services on Texas Gulf Coast at three different ports for military supplies and equipment.
- Executed a contract with one of the largest energy company for services, successfully completing the project in 55 days generating over $500,000
- Provided 24/7 fueling services during tropical storm Allison, hurricane Rita, Katrina, Ike and BP Deepwater Horizon
- Team player in securing a multi-million-dollar contract with local refinery, sales cycle was three years
- Negotiated on-site contract for programs and services, designed to increase the life of equipment and improve customer profitability
- Provided training seminars.
- 24/7 contact with clients via phone, email or face to face allowing me place orders, quote products, respond to clients and rapidly resolve issues
Education
High School Diploma -
Corpus Christi, Texas
Skills
- Strong work ethic
- Professional and mature
- Resourceful
- Business development
- Customer service
- Attention to detail
Timeline
Executive Multi Tasker
Williams Brothers Construction
04.2022 - Current
Self-employed
Final Touches
11.2017 - 02.2021
Outside Sales
Firetrol Protection
07.2016 - 05.2017
Outside Sales
Hydratight
02.2015 - 05.2016
Account Manager & Emergency Response Sales
The Hurt Company
02.2000 - 09.2014
High School Diploma -
Corpus Christi, Texas
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