Elsa Del Valle
Brooklyn,NY
Overview
14
14
years of professional experience
Work History
Dispatcher
Endicott Inc (Previously MPC)
01.2019 - 01.2024
- Handle customer inquiries via calls, texts and emails
- Promptly dispatch emergency calls
- Handle order requests
- Schedule arrangement
- Execute call pre-screening routing and transfer
- Ensure accurate information is collected and relayed
- Directed dispatching, routing, and tracking of 100s of calls
Restaurant Team Member
Restaurante La Casona
01.2013 - 01.2019
- Meeting event safety requirements
- Ensure venue cleanliness and organization
- Manage customer inquiries and complaints
- Arranging required supplies for events
Paralegal Assistant
Law Offices of Neal H. Rosenberg
01.2010 - 2013
- Provide assistance to paralegals as needed
- Manage files and generate documents
- Record entry
Education
High School Diploma -
Escuela Superior Cacique Agueybana
Bayamon, PR06-2006
Skills
- Fluent in English and Spanish
- Experienced in Microsoft Outlook and Startel software
- Client support
- Clear and concise communication skills
- Strong active listening
- Efficient task management
Timeline
Dispatcher
Endicott Inc (Previously MPC)
01.2019 - 01.2024
Restaurant Team Member
Restaurante La Casona
01.2013 - 01.2019
Paralegal Assistant
Law Offices of Neal H. Rosenberg
01.2010 - 2013
High School Diploma -
Escuela Superior Cacique Agueybana