Elsa Esparza
Pecos,TX
Summary
Accomplished Manager with a proven track record at McDonald’s, enhancing customer satisfaction and fostering a productive work environment. Expert in team leadership and adept in time management, I excel in motivating staff and executing decisions efficiently. Achieved significant improvements in service delivery, showcasing my customer service and decision-making skills.
Overview
1
1
year of professional experience
Work History
Manager
McDonald’s
11.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
12 - Certificate
Conalep
San Pedro 08.1994
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
McDonald’s
11.2023 - Current
12 - Certificate
Conalep
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