Elsa Fernandez
Miami
Summary
Dynamic professional with extensive experience in accounts receivable management and regional operations. Strong at implementing innovative billing improvements and leading teams, which contributing to significant efficiency gains.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Hardworking and passionate job seeker ready to learn new systems and continue to grow. Ready to help team achieve company goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
27
27
years of professional experience
Work History
AR Coordinator
Dental Care Alliance
Miami, FL
03.2018 - Current
- Managed accounts receivable processes to ensure timely collections and accurate billing.
- Coordinated communication between patients, insurance providers, and internal teams to resolve outstanding claims.
- Implemented improvements in billing procedures, enhancing efficiency and reducing discrepancies.
- Trained new staff on AR systems and best practices for managing patient accounts effectively.
- Conducted regular audits of accounts to ensure compliance with company policies and regulatory standards.
- Identified opportunities for process improvement within the AR department, leading to increased efficiency across the team''s operations.
Regional Manager
Dental Care Alliance
Miami, FL
05.1999 - Current
- Led regional operations, enhancing patient care delivery across multiple dental practices.
- Developed strategic initiatives to optimize workflow efficiency and improve operational performance.
- Mentored and trained management teams, fostering a culture of excellence in service delivery.
- Implemented systems to improve case acceptances working with teams and doctors.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
Education
Bachelor of Science -
Miami Dade College
Miami, FL05-2000
Skills
- Claim Specialist
- Creating systems to improve aging over 90 days
- Debt recovery
- Accounting software proficiency
- Accounts receivable management
- Account analysis
- Team leadership
- Collection strategies
- Problem-solving abilities
- Strategic planning
- Managing multiple teams
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
AR Coordinator
Dental Care Alliance
03.2018 - Current
Regional Manager
Dental Care Alliance
05.1999 - Current
Bachelor of Science -
Miami Dade College