Elsa Leticia Laboriel

Results-oriented professional with over 5 years of customer service and troubleshooting experience. Demonstrates strong problem-solving skills and the ability to prioritize and complete multiple tasks efficiently. Proficient in Microsoft Office applications and bilingual in Spanish and English, facilitating effective communication across diverse clientele. Committed to delivering high-quality results while meeting challenging deadlines.

RELIGIOUS SERVICE, IRVINE, CALIFORNIA, 01/01/16 - 12/31/17, Inspired groups of 10-12 volunteers, oversaw weekly training meetings on goal setting, relationship strengthening, and skills to interact with potential interested parties., Tutored English to 8-12 immigrants weekly., Prepared and conveyed 20+ weekly lessons on beneficial life skills and valued behavioral habits., Facilitated training and instruction for 5 new volunteers.