Elsa Martin
Citrus Heights,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Accounting Manager
California Department Of Corrections And Rehabilitation
10.2004 - 08.2020
- Managed a team of 35 performing accounting functions for four Northern California institutions, including year-end financial statements.
- Interviewed, trained, and developed staff for promotional opportunities
- Communicated daily with executive management management, institutional wardens, and with State control agencies to achieve accurate and prompt financial reporting.
- Analyzed and reported on financial data to support Departmental decisions.
- Educated accounting team on forecasting, financial statuses and financial strategies to assist in annual budget creation.
Store Manger
Casual Corner
06.1981 - 10.2004
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Hospitality
American River College
Sacramento, CABachelor of Arts - Accountancy
California State University of Sacramento
Sacramento, CA06.1981
Skills
- Staff Management
- Project Management
- Internal Controls
- Customer Service
- Accounting Techniques
- Train Employees
- Year-End Closings
- SAP
- Accounting
Timeline
Accounting Manager
California Department Of Corrections And Rehabilitation
10.2004 - 08.2020
Store Manger
Casual Corner
06.1981 - 10.2004
Hospitality
American River College
Bachelor of Arts - Accountancy
California State University of Sacramento
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