Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elsa Wong

San Ramon,CA

Summary

Dependable and highly motivated professional with a strong work ethic and proven ability to quickly learn new skills. Extensive experience in customer service, complemented by exceptional written and oral communication skills, facilitates effective collaboration with colleagues, vendors, and corporate personnel. Committed to delivering outstanding results while fostering positive relationships in a dynamic work environment. Adaptability and dedication to continuous improvement drive success in all endeavors.

Overview

35
35
years of professional experience

Work History

File Maintenance Lead

Safeway
Dublin, CA
05.1991 - Current
  • Oversaw daily updates of pricing and signage through company software and printer to maintain compliance with pricing strategies.
  • Performed detailed pricing accuracy checks through item scanning to support operational efficiency.
  • Achieved timely updates on advertising items by systematically reviewing company bulletins and emails each day. Executed modifications to advertising content using store application to enhance effectiveness.
  • Enhanced operational efficiency by coordinating research efforts among co-workers, managers, vendors, and merchandisers. Strengthened corporate communication to streamline project objectives. Delivered tailored store-specific schematics for optimized item management.
  • Facilitated training and coaching of new file maintenance clerks on daily procedures utilizing company software and handheld ordering devices.
  • Supervised a small crew, ensuring adherence to established procedures.
  • Engaged with customers to address inquiries and enhance satisfaction while operating as a cashier and supporting sales floor activities.

Education

AA - Fine Arts

Ohlone Community College
Fremont, CA
01-2000

High School Graduate - undefined

James Logan High School
Union City, CA
01-1989

Skills

Process optimization

Team coordination

Data analysis

Customer service proficiency

Timeline

File Maintenance Lead

Safeway
05.1991 - Current

High School Graduate - undefined

James Logan High School

AA - Fine Arts

Ohlone Community College
Elsa Wong