Elsadig Abdelaziz
Brooklyn,NY
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Warehouse Manager
Unlimited Biking
12.2021 - Current
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Operations Manager
Unlimited Biking
06.2022 - 12.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Store Manager
Unlimited Biking
05.2021 - 12.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Store Associate
Unlimited Biking
08.2017 - 05.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Bachelor of Science - Computer Science And Programming
Brooklyn College of The City University of New York
Brooklyn, NYSkills
- POS System Operations
- Customer Assistance
- Customer Service
- Staff Management
- Process Improvement Strategies
- Heavy Lifting
- Production Planning
- Verbal and Written Communication
Timeline
Operations Manager
Unlimited Biking
06.2022 - 12.2022
Warehouse Manager
Unlimited Biking
12.2021 - Current
Store Manager
Unlimited Biking
05.2021 - 12.2021
Store Associate
Unlimited Biking
08.2017 - 05.2021
Bachelor of Science - Computer Science And Programming
Brooklyn College of The City University of New York
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