SHAMAR WILLIAMSON
Fayetteville,United States
Summary
Hardworking sales associate focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
13
13
years of professional experience
Work History
Warehouse Manager
Conn's Home Plus
05.2023 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Sales Associate
Conn's Home Plus
05.2021 - 04.2023
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
SENIOR WARDROBE CONSULTANT
Men's Wearhouse
10.2014 - 05.2021
- Supervised hourly and temporary personnel, providing work direction and reviewing work processes
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained robust inventory of available products, avoiding delivery delays and maximizing profits.
- Revitalized clients'' wardrobes by conducting in-depth assessments and identifying gaps in their clothing collections.
A.V.I.D COORDINATOR
Cumberland County Schools
08.2012 - 06.2014
- Monitored individual student performance closely and intervened when necessary, providing timely support tailored to each student''s specific needs.
- Enhanced student success rates by providing one-on-one academic coaching and support to AVID participants.
- Worked closely with counselors to identify potential AVID candidates to determine eligibility for program participation.
- Conducted professional development sessions for fellow educators on various aspects of the AVID model, promoting continuous improvement within the teaching staff.
SALES ASSOCIATE
Banana Republic
10.2013 - 02.2014
- Provided accurate information to help customers quickly navigate store and acquire items for purchase
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
SALES ASSOCIATE
Journeys
04.2013 - 07.2013
- Engaged with customers to build rapport and loyalty.
- Tracked customer purchases to predict sales opportunities, adjusting presentation of merchandise to push certain items
- Revamped the store's shelves to prepare for new seasonal merchandise and planned promotions
- Managed returns, exchanges and refunds in accordance with store policy.
SALES ASSOCIATE
Buckle
10.2011 - 01.2013
- Used POS system to scan customer purchases, calculate prices, and process transactions
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Collaborated with team members to achieve monthly sales targets.
- Supported company mission and positive store culture through honesty, integrity, and high-quality customer experiences.
Education
HIGH SCHOOL DIPLOMA -
North Carolina School of Science and Mathematics
Durham, North Carolina06.2008
Skills
- Customer Relations and Retention
- Inventory Management
- POS system operations
- Shipping and receiving
- Teamwork and leadership
- Merchandising products
- Problem-solving
Timeline
Warehouse Manager
Conn's Home Plus
05.2023 - Current
Sales Associate
Conn's Home Plus
05.2021 - 04.2023
SENIOR WARDROBE CONSULTANT
Men's Wearhouse
10.2014 - 05.2021
SALES ASSOCIATE
Banana Republic
10.2013 - 02.2014
SALES ASSOCIATE
Journeys
04.2013 - 07.2013
A.V.I.D COORDINATOR
Cumberland County Schools
08.2012 - 06.2014
SALES ASSOCIATE
Buckle
10.2011 - 01.2013
HIGH SCHOOL DIPLOMA -
North Carolina School of Science and Mathematics
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