ELSHA SUSANTO
Queens,NY
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and contributing to positive outcomes in fast-paced healthcare settings.
Overview
22
22
years of professional experience
Work History
CNA
FAIRVIEW REHAB & NURSING HOME
NY
03.2025 - 03.2025
- Assisted residents with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for residents and staff.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Server
BAUMGART'S CAFE
Livingston, New Jersey
01.2011 - 01.2013
- Assisted customers in a friendly and courteous manner
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
Secretary
JAYA READYMIX
JAKARTA, INDONESIA
04.2008 - 04.2010
- Providing administrative support by managing correspondence
- Scheduling appointments
- Preparing documents and reports
- Maintaining filing system, answering phones, greeting visitors.
- Managed incoming communications and routed messages to appropriate staff.
HRD & GA
SURYA ESA PERKASA
INDONESIA
03.2006 - 03.2008
- Responsible for building management
- In charge of recruitment, training & development compensation, staff welfare and facilities
- Responsible for the strategic plan of the human resources function
- Recording and updated all files of Head Office employee
F&B Server
NANYANG TECHNOLOGICAL UNIVERSITY CLUB
SINGAPORE
08.2005 - 01.2006
- Executed wine training sessions to enhance customer knowledge and satisfaction.
- Served as karaoke jockey, facilitating engaging entertainment experiences.
- Processed customer transactions efficiently as cashier, ensuring accurate financial handling.
- Managed banquet area, bar, and restaurant operations to optimize service delivery.
HOUSEKEEPING
CROWNE PLAZA HOTEL
Jakarta, INDONESIA
03.2003 - 03.2005
- Performed light housekeeping duties including laundry, changing linens, vacuuming and dusting.
- Performed light housekeeping duties such as laundry and changing bed linens.
- Coordinated housekeeping staff schedules, ensuring appropriate coverage for all shifts.
- Performed light housekeeping duties, including laundry, vacuuming, dusting and other related tasks.
- Coordinated with housekeeping staff regarding room availability status updates.
Education
CERTIFIED PATIENT CARE TECHNICIAN (PCI)
GENESIS MEDICAL TRAINING CENTER
Queens, NY01.2026
CERTIFIED LICENSE CNA
GENESIS MEDICAL TRAINING CENTER
Queens, NY08.2025
CERTIFIED PHLEBOTOMY TECHNICIAN
GENESIS MEDICAL TRAINING CENTER
Queens, NY04.2025
BASIC LIFE SUPPORT - BLS
NATIONAL CPR FOUNDATION
New York, NY04.2025
CERTIFIED EKG TECHNICIAN
GENESIS MEDICAL TRAINING CENTER
Queens, NY03.2025
CPR / AED / FIRST-AID
NATIONAL CPR FOUNDATION
New York, NY03.2025
Diploma in Tourism Development - Hotel and Tourism
ATMA JAYA UNIVERSITY
Jakarta, Indonesia08.2002
Skills
- Patient care
- Vital sign monitoring
- Infection control
- Customer service
- Administrative support
- Team collaboration
- Housekeeping and laundry
Specialized Skills And Qualifications
Fluent Bahasa, Proficient in Microsoft Office, POS, Inventory system
Achievements And Activities
04/01/2000, Certificate in food protection and Table Manner
HOTEL SAMUDERA BEACH, INDONESIA
Timeline
CNA
FAIRVIEW REHAB & NURSING HOME
03.2025 - 03.2025
Server
BAUMGART'S CAFE
01.2011 - 01.2013
Secretary
JAYA READYMIX
04.2008 - 04.2010
HRD & GA
SURYA ESA PERKASA
03.2006 - 03.2008
F&B Server
NANYANG TECHNOLOGICAL UNIVERSITY CLUB
08.2005 - 01.2006
HOUSEKEEPING
CROWNE PLAZA HOTEL
03.2003 - 03.2005
CERTIFIED PATIENT CARE TECHNICIAN (PCI)
GENESIS MEDICAL TRAINING CENTER
CERTIFIED LICENSE CNA
GENESIS MEDICAL TRAINING CENTER
CERTIFIED PHLEBOTOMY TECHNICIAN
GENESIS MEDICAL TRAINING CENTER
BASIC LIFE SUPPORT - BLS
NATIONAL CPR FOUNDATION
CERTIFIED EKG TECHNICIAN
GENESIS MEDICAL TRAINING CENTER
CPR / AED / FIRST-AID
NATIONAL CPR FOUNDATION
Diploma in Tourism Development - Hotel and Tourism
ATMA JAYA UNIVERSITY