Elsi Ramirez
Houston,TX
Summary
Creative and highly inquisitive bilingual graduate passionate for computer science and a passion of system analyst and database administrator. Fast learner, friendly, listener and able to work in any type of career environment. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
5
5
years of professional experience
Work History
Customer Service
Palais Royal, Inc.
08.2018 - 01.2020
- Promoted a positive dining experience through exceptional customer service.
- Displayed very good communication and customer service skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Palais SHOESOURCE
02.2015 - 05.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Computer And Information Systems Securit
University of Houston – Downtown
Houston, TX05.2024
Skills
- Customer service understanding
- Customer service in Spanish and English
- Time management skills
- Cash Handling
- Reliability and punctuality
- Written and verbal communication
- Python Programming
- SQL Databases
City
Houston
State
TX
Projects
Cozmo Robot, Being able to program and write code for the cozmo robot to pass all obstacles in the field and be able to engage with other teams and help each other.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Customer Service
Palais Royal, Inc.
08.2018 - 01.2020
Cashier
Palais SHOESOURCE
02.2015 - 05.2017
Bachelor of Science - Computer And Information Systems Securit
University of Houston – Downtown
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