Elsie Diaz
Round Lake Beach,Illinois
Summary
A company where I can help customers by providing excellent customer service and problem resolution. Where I can grow and strengthen my skills by learning as much as I can to help the company succeed and meet their goals.
Professional banking specialist prepared to excel in financial transactions and customer service. Skilled in handling cash, balancing ledgers, and maintaining security protocols. Strong focus on team collaboration and achieving operational efficiency. Reliable, adaptable, and driven to meet and exceed client expectations.
Overview
15
15
years of professional experience
Work History
Teller
Chase
Waukegan, IL
11.2011 - 04.2014
- Provided Excellent Customer Services
- Managed cash flow and balance drawer
Cashier/Customer Service
Wal-Mart
Round Lake, IL
03.2009 - 07.2011
- Cashier
- Provided excellent customer services
- Money gram, Customers service desk and site to store
Customer Service Manager
Wal-Mart
Mt. Prospect, IL
11.1998 - 10.2008
- Trained new personnel within area
- Provided support to different areas
- Managed the cash flow and balancing of drawers
- Scheduled cashiers, cart pusher, customer service desk and greeters
Head Cashier
Northbrook Toyota
Northbrook, IL
04.2007 - 07.2008
- Cashier
- Provided Customer Services/support to customers and advisors
- Filing, cash flow, responsible for the phone system
Education
High School Diploma - Information technology Support Networking Administration
Computer Learning Center
Schaumburg, IL01-2001
Skills
- Bi-lingual in English/Spanish and 12 years of Customer Services
- Professionalism and courtesy
- Exceptional customer service
- Excellent time management skills
Languages
Spanish
Limited Working
Timeline
Teller
Chase
11.2011 - 04.2014
Cashier/Customer Service
Wal-Mart
03.2009 - 07.2011
Head Cashier
Northbrook Toyota
04.2007 - 07.2008
Customer Service Manager
Wal-Mart
11.1998 - 10.2008
High School Diploma - Information technology Support Networking Administration
Computer Learning Center