Elsie Nickell
Nampa,ID
Summary
Customer-focused associate with a strong track record in resolving inquiries and complaints. Skilled in product merchandising and cash handling, committed to enhancing customer experiences and operational efficiency.
Overview
8
8
years of professional experience
Work History
Retail Clerk
Walgreens
Nampa, Idaho
09.2025 - 09.2026
- Guided customers in product selection, enhancing shopping experience through personalized service.
- Operated cash register, ensuring accurate transaction processing and customer satisfaction.
- Managed inventory to maintain product availability and support sales efforts.
- Stocked shelves and organized merchandise to enhance visual appeal.
Customer Service Associate
State of Missouri Department of Revenue
Jefferson City, MO
01.2019 - 11.2025
- Assisted customers with inquiries regarding vehicle title and registration service applications.
- Resolved complaints by researching and providing information for effective solutions, enhancing customer satisfaction.
- Processed payments for title and license plate applications, ensuring accuracy and timely service delivery.
- Managed vehicle records using departmental software, maintaining data integrity and compliance.
Education
High School Diploma -
Gardner-Edgerton School District
Gardner, KSSkills
- Cash handling
- Sales processing
- Sales techniques
- Inventory management
- Product merchandising
- Customer engagement
- Customer service
Timeline
Retail Clerk
Walgreens
09.2025 - 09.2026
Customer Service Associate
State of Missouri Department of Revenue
01.2019 - 11.2025
High School Diploma -
Gardner-Edgerton School District