Elsie Relei
Martinez,CA
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
2
2
years of professional experience
Work History
Waitress
Tailgaters Sports Bar And Grille
Antioch, CA
06.2024 - Current
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
Head Hostess
True Food Kitchen
Walnut Creek, CA
01.2023 - 06.2024
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Assisted with seating arrangements for large groups and special occasions.
- Provided excellent customer service to ensure guest satisfaction.
- Ensured that the dining room was always clean, organized, and presentable.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
Education
High School Diploma -
Alhambra Senior High School
Martinez06-2023
Some College (No Degree) - Psychology
Diablo Valley College
Pleasant Hill, CASkills
- Safe Food Handling
- Order Accuracy
- Menu Recommendations
- Guest Relations Management
- Customer Service
- Special dietary requirements
- Upselling
- Serving expertise
Timeline
Waitress
Tailgaters Sports Bar And Grille
06.2024 - Current
Head Hostess
True Food Kitchen
01.2023 - 06.2024
High School Diploma -
Alhambra Senior High School
Some College (No Degree) - Psychology
Diablo Valley College
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