Elsie Marie Jimenez

• Possesses high-level clinical understanding of the donation process and is able to guide onsite staff in successful management and optimization of organs for transplantation.
• Is able to read and interpret hospital policies for determination of neurological death and guides staff to ensure potential donor patients are declared appropriately (where applicable.)
• In collaboration with NEDS Medical Directors, is able to present complex clinical information and determine a clear and cohesive plan for assessing donor risk factors and communicating them (both orally and in writing) to accepting transplant centers.
• Leads the daily call team (including Referral Resource Coordinators, Clinical Responders, Donation Coordinators, Family Services Coordinators, Organ Clinical Coordinators, and Organ Surgical Recovery Coordinators) in meeting daily operational needs to facilitate organ donation.
• Ensures NEDS Standards of Behavior are maintained onsite, and holds staff accountable in real-time to standard work/expectations (timely response onsite, appropriate documentation practices, effective communication and collaboration with hospital and transplant partners toward effective CDP, donor management, and organ recovery practices.)
• Communicates any deviation from standard behavior or practice to appropriate manager for additional follow-up.
• Supports onsite staff both clinically and emotionally during their call days. Refers staff to NEDS Counselor where appropriate for real-time intervention.
• Assists with data collection and analysis.
• Responsible for filing quality events where appropriate for performance improvement both internally and with external partners (transplant centers and other OPOs.)
  

• Joined the organization to serve as a coordinator of organ and tissue donation services, providing onsite and virtual care consultation in hospitals and managing the entire spectrum of donor patient care, ensuring compliance with procedures and best practices to achieve successful results
• Assess patient health status, order laboratory tests and diagnostic procedures, prescribe medications, and therapies, and provide patient education
• Utilize telemedicine technology to provide virtual consultations and follow-up care to patients
• Develop and implement telemedicine protocols and procedures
• Maintain accurate and complete medical records in accordance with applicable laws and regulations
• Earned a promotion to lead as the APRN Clinical Operations Manager, overseeing and advising 30+ staff within hospitals and leading the coordination of care delivery to achieve a seamless, flawless donor process for all organ donation operations.
• Cultivate a continuous learning environment delivering education and nursing insight to patients and families, enhancing informed decision-making by patients and their support network while improving overall communication.
• Liaise between all stakeholders, including physicians, surgeons, patients, families, and network, ensuring alignment of objectives, strategies, and expectations.
• Execute process improvements to enhance clinical operations, identifying performance gaps within referrals, triaging, donor management, organ allocation, and recovery processes, building policies and stand operating procedures to mitigate risk and deliver clinical services at the highest level.
• Generate new strategies and innovative practices to overcome potential challenges and clear obstacles from the strategy, utilizing a multidisciplinary approach to ensure all clinical entities are a part of the patient’s care plan.
• Serve as an SME, trusted resource, and clinical educator for hospitals, physicians, and families.
• Support the day-to-day activities of a medical and healthcare facility in order to complete all projects on time, in budget and in compliance with existing laws and regulations.
• Balance schedules, budget, meetings remotely.
• Prepare data for analysis
• Analyze data to identify or resolve operational problems
• Develop procedures for data management.

• Utilized evidence-based practices when delivering telehealth nursing services, ensuring safe and effective care for all patients.
• Improved patient outcomes with thorough assessment, identification of potential issues, and prompt intervention via telehealth consultations.
• Demonstrated adaptability by quickly adjusting to new telehealth technologies and platforms for optimal performance in virtual care settings.
• Collaborated with physicians to develop individualized care plans tailored to patients'' unique needs and preferences.
• Obtained case history and gathered triage information to determine appropriate avenue for care.
• Conducted thorough assessments of clients'' medical history, dietary habits, and fitness levels to develop personalized weight loss plans.
• Improved clients'' overall health by providing guidance on nutrition, physical activity, and lifestyle changes.
• Provided expert advice on cosmetic procedures such as Botox injections or laser treatments when appropriate for client concerns.
• Provided preventive care services, including immunizations, screenings, and health education to promote overall wellness.
• Developed strong rapport with patients, fostering trust and promoting adherence to treatment plans.

• ● Spearhead advanced emergency patient care, leading to improvement in patient outcomes
  ● Expedite critical health assessments and treatments as needed, reducing patient wait times by 75%
  ● Optimize ER efficiency by triaging and prioritizing 30+ patients daily based on severity and urgency
  ● Foster clear and compassionate patient communication, boosting patient satisfaction rates
  ● Interpret diagnostics with accuracy, accelerating treatment to facilitate timely interventions
  ● Pursued continuous education, integrating learned best practices in emergency medicine

● Utilized telemedicine to expand service reach, enhancing virtual care consultations by 100%
● Delivered nationwide APRN expertise in organ procurement, achieving 85% compliance
● Transformed ER and Intensive Care Unit (ICU) donor operations, improving outcomes
● Implemented advanced clinical practices, increasing success rate of organ transplants
● Coordinated virtual patient care and educated on organ donation, raising consent rates

● Delivered critical care to pediatric patients, achieving 95% improvement in recovery times
● Coordinated patient care with pediatric specialists, diminishing overall treatment errors
● Implemented family-centered care practices, boosting patient and family satisfaction scores by 80%
● Spearheaded quality improvement projects, significantly decreasing PICU infection rates by 98%
● Improved early complication detection through meticulous patient monitoring