Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Elston Johnson

Elston Johnson

Fredericksburg,VA

Summary

Pragmatic Mail Carrier offering 33 years of delivery to commercial and residential customers. Reliable and considerate to resolve address discrepancies and increase accuracy. Strong management of heavy packages and delivery in inclement weather conditions. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.

Overview

43
43
years of professional experience

Work History

City Letter Carrier

U.S. Postal Service, USPS
04.1989 - 12.2022
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
  • Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
  • Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Streamlined daily operations by utilizing technology for route planning and tracking deliveries.
  • Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
  • Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
  • Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
  • Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
  • Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
  • Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
  • Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
  • Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Delivered packages and mail to business and people in local area.
  • Planned and cased mail in sequence of delivery for designated route.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

Quality Control Manager

Ray Proof Shielding Systems
10.1985 - 06.1988
  • Enhanced product quality by implementing rigorous inspection procedures and standardized testing protocols.
  • Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
  • Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
  • Streamlined quality control processes, resulting in increased efficiency and reduced costs.
  • Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
  • Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations.
  • Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
  • Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
  • Inspected products and worker progress throughout production.

Law Enforcement Officer

U.S. Air Force
10.1979 - 10.1985
  • Enhanced community safety by conducting regular patrols and responding to emergency calls promptly.
  • Improved traffic flow and reduced accidents by enforcing traffic regulations and monitoring intersections.
  • Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
  • Conducted thorough investigations for criminal cases, resulting in successful apprehensions of offenders.
  • Streamlined paperwork processing through accurate documentation of incidents, arrests, and case files.
  • Supported fellow officers during high-risk situations by providing backup, tactical support, and clear communication throughout incidents.
  • Performed Desk Sergeant duties, answered phone calls and dispatched patrol units as needed. Recorded daily activity and reports

Education

No Degree - Real Estate Principles

Northern Virginia Community College
Woodbridge, VA
11.1988

High School Diploma -

Stafford Senior High School
Fredericksburg, VA
06.1979

Skills

  • Handheld Device Operation
  • Postal law knowledge
  • Postal regulations
  • Load Balancing
  • Mail delivery
  • Mail Sorting
  • Route Navigation
  • Safe Driving
  • Package handling
  • Memory Recall
  • Weather Preparedness
  • Route Management
  • Vehicle loading
  • Parcel delivery
  • Change-of-address orders
  • Address management system

Timeline

City Letter Carrier

U.S. Postal Service, USPS
04.1989 - 12.2022

Quality Control Manager

Ray Proof Shielding Systems
10.1985 - 06.1988

Law Enforcement Officer

U.S. Air Force
10.1979 - 10.1985

No Degree - Real Estate Principles

Northern Virginia Community College

High School Diploma -

Stafford Senior High School

Similar Profiles

CREATE PROFILE
Elston Johnson