ELTON VENTURA
Stafford
Summary
Resilient and dependable Protection Specialist with strong skills in risk assessment, security operations, emergency response, and customer service. Known for high productivity, teamwork, and a proactive approach to solving problems. Experienced in adapting to dynamic environments and maintaining safety protocols across diverse work settings. Able to speak in Thai, Spanish, and English. CPR and First Aid Certified.
Developed extensive customer service and technical skills in fast-paced, hands-on environment. Demonstrates strong capabilities in vehicle maintenance, customer interactions, and problem-solving, ensuring high standards of service. Looking to transition into new field, leveraging these transferable skills to contribute effectively in new role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Courtesy Technician
Jiffy Lube Oil Change Center
10.2025 - Current
- Assisted customers with service inquiries and product recommendations.
- Conducted vehicle inspections to identify maintenance needs and ensure safety compliance.
- Operated hand tools to safety regulations, while conducting tire rotations
- Provided exceptional customer service, addressing questions or concerns professionally and promptly.
- Maintained cleanliness of work area and organized tools for optimal workflow.
Production Technician
Precast Concrete Plant
07.2025 - 11.2025
- Operated concrete mixing equipment to ensure consistent material quality.
- Assisted in setting up forms and frameworks for concrete placement.
- Maintained tools and equipment, ensuring operational readiness and safety compliance.
- Monitored worksite conditions to adhere to safety regulations and standards.
Security Officer
Securitas Critical Infrastructure Services
09.2023 - 11.2025
- Conduct routine patrols across five multi-level sites ensuring full coverage.
- Respond to security alarms with quick action and incident resolution.
- Maintain daily activity logs, noting irregularities, damages, or violations.
Protection Specialist
Amentum
06.2024 - 02.2025
- Monitored access control points to ensure only authorized personnel entered premises.
- Responded promptly to alarms and emergencies with appropriate actions.
- Conducted daily inspections for tampering and reported security breaches.
- Issued badges and access cards per protocol; enforced safety regulations.
- Investigated hazards and environmental compliance during site inspections.
Head Cook / Manager
Hangry Joe’s Hot Chicken
07.2023 - 09.2023
- Managed inventory, trained staff, and maintained equipment for optimal function.
- Scheduled shifts and supervised a team to meet quality standards.
- Addressed customer issues efficiently while maintaining professionalism.
Cashier / Cook
Quickway Hibachi
10.2022 - 07.2023
- Managed online and phone orders; ensured accurate and timely order packing.
- Prepared food and restocked essential supplies.
- Communicated with team and supervisors regarding inventory needs.
Busboy / Server / Expeditor
Happy Chang Thai & Sushi
01.2022 - 03.2022
- Provided efficient dining support and dishwashing during busy hours.
- Assisted in service speed and closing duties with attention to cleanliness.
- Delivered quality customer service resulting in returning guests.
Education
High School -
Brooke Point High School
Stafford, VA01.2023
High School - undefined
Palm Beach Lakes High School
West Palm Beach, FLSkills
- Access Control & Close Protection
- CCTV & Alarm Monitoring
- Incident Reporting
- Customer Service & Team Training
- Inventory Control
- Bilingual: Thai, Spanish, English
- First Aid & CPR Certified
- Situational Awareness
- Surveillance Techniques
- Report Writing
- Mechanical tools
- Safety procedures
- Diagnostic skills
- Vehicle inspection
- Customer service
- Problem-solving
Certification
- DCJS Guard Card – Unarmed & Armed Training Course Completed
- First Aid, CPR, AED Certified
Languages
Spanish
Limited Working
Thai
Professional Working
Timeline
Courtesy Technician
Jiffy Lube Oil Change Center
10.2025 - Current
Production Technician
Precast Concrete Plant
07.2025 - 11.2025
Protection Specialist
Amentum
06.2024 - 02.2025
Security Officer
Securitas Critical Infrastructure Services
09.2023 - 11.2025
Head Cook / Manager
Hangry Joe’s Hot Chicken
07.2023 - 09.2023
Cashier / Cook
Quickway Hibachi
10.2022 - 07.2023
Busboy / Server / Expeditor
Happy Chang Thai & Sushi
01.2022 - 03.2022
High School - undefined
Palm Beach Lakes High School
High School -
Brooke Point High School