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Hi, I’m
Elva Lopez
Laveen
Work Preference
Summary
Detail-oriented Pharmacy Technician with extensive experience in retail and mail order pharmacy operations. Achieved high accuracy in medication dispensing and consistently exceeded daily performance goals through effective use of automated dispensing systems. Focused on delivering exceptional customer service and maintaining operational efficiency while ensuring compliance with pharmacy regulations.
Overview
1
Certification
28
years of professional experience
Work History
FrysLaveen
Certified Pharmacy Technician
07.2024 - Current
Job overview
- Prepared and dispensed medications according to prescriptions and pharmacy protocols.
- Educated patients on proper medication usage and potential side effects, enhancing their understanding and adherence to treatment plans.
- Assisted customers with medication inquiries and provided product information.
- Operated pharmacy software to process prescriptions and maintain patient records.
- Managed inventory levels and restocked shelves, ensuring continuous availability of medications for patients.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Coordinated with insurance companies to process claims and resolve discrepancies, facilitating timely payments and reducing delays.
ADEECO STAFFINGGilbert
Pharmacy technician
07.2024 - 09.2024
Job overview
- Assisted various departments at Optum Rx by filling in during high-demand periods.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Managed prescription records and ensured compliance with regulations.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Organized and maintained filing systems for prescriptions. of prescriptions, both electronically and manually.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Coordinated with peers, technicians, and pharmacists to prioritize and fulfill prescription orders.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Him and hersGilbert
Certified Pharmacy Technician
08.2023 - 04.2024
Job overview
- Prepared and dispensed medications according to prescriptions and pharmacy protocols.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Managed inventory levels and restocked shelves to ensure availability of products.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Performed administrative duties such as filing, data entry, answering phones.
Self Employed ServicesMesa
Small Business Owner
07.2021 - 07.2023
Job overview
- Developed marketing strategies to attract local customers and increase brand awareness.
- Managed inventory and procurement to ensure optimal stock levels for operations.
- Created a budget plan to monitor expenses and manage financial resources effectively.
Express ScriptsTempe
Pharmacy Technician
02.2017 - 03.2021
Job overview
- Prepared medications for dispensing by counting, pouring, labelling, and verifying doses.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Updated pharmacy inventory by replenishing shelves with medications.
- Interpreted and processed medication orders under supervision of pharmacist.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked pharmacy shelves with medications to ensure availability for customers. with new medications to maintain inventory.
- Assisted in training new employees on pharmacy procedures.
Walmart Supercenter-Retail PharmacyTempe
Certified Pharmacy Technician
05.2015 - 08.2015
Job overview
- Operated pharmacy software to process prescriptions and maintain patient records.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Managed inventory, rotated stock, removed expired or damaged products, and resolved discrepancies in drug counts to maintain accurate medication supplies.
- Oversaw inventory management processes to ensure accurate stock levels, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Assisted customers with medication inquiries and provided product information.
- Organized office files and managed phone communications such as organizing files and managing phone communications., including filing and phone management. such as filing, data entry, answering phones.
Women's International Pharmacy-Primary StaffingYoungtown
Certified Pharmacy Technician
04.2015 - 06.2015
Job overview
- Prepared and dispensed medications according to prescriptions and pharmacy protocols.
- Executed staff duties including customer service, data entry, and filling prescriptions under supervision of licensed pharmacist. Lab duties include custom compounding prescriptions under the supervision of a licensed pharmacist.
- Assisted customers with medication inquiries and provided product information.
- Managed inventory levels and restocked shelves, ensuring timely availability of medications and products.
Walgreens INCTempe
Dispensing Specialist
11.2014 - 12.2014
Job overview
- Recognized by management for providing exceptional customer service.
- Managed inventory and supplies to maintain availability of materials for operations.
- Prioritized and organized tasks to meet service goals and improve workflow.
- Managed inventory and supplies to ensure materials were available.
- Operated equipment and machinery according to safety guidelines.
CVSScottsdale
Pharmacy Trainee-Prior Authorizations
10.2014 - 10.2014
Job overview
- Completed month-long training on computer systems for prior authorizations of prescriptions. Detailed and thorough training on CVS policies for inputting data on each patient's prescriptions..
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Management recognized me for providing exceptional customer service.
Twin Peaks RestaurantCedar Park
Food Service attendant
01.2009 - 02.2010
Golds GymCedar Park
Front desk Clerk
01.2009 - 02.2009
Carolines Ladies ApparelKilleen
Retail Sales Rep
05.2008 - 07.2008
Camp Humphreys
Customer Service Associate
06.1998 - 07.2005
Job overview
- Republic of South Korea
- Identified needs of customers promptly and efficiently.
- Assessed customer needs quickly to provide tailored assistance.
- Enhanced customer satisfaction through innovative problem-solving.
Education
Bartending AcademyTempe, Az
License from Bartending
06.2023 - 08.2023
Certified Pharmacy TechnicianLaguna Hills, CA
Certification
Hartnell Community CollegeSalinas, CA
High School Diploma
Maricopa Beauty CollegeAvondale, AZ
Cosmetology
Skills
- Medication dispensing
- Prescription processing
- Medication inventory control
- Pharmacy software
- HIPAA compliance
- Claims processing
- Electronic record management
- Problem resolution
- Time management
- Team collaboration
- Customer service
- Attention to detail
Certification
- Registered Pharmacy Technician
- CPR Certification
- PTCB Certification
- Pharmacy Technician Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Certified Pharmacy Technician
Frys
07.2024 - Current
Pharmacy technician
ADEECO STAFFING
07.2024 - 09.2024
Certified Pharmacy Technician
Him and hers
08.2023 - 04.2024
Bartending Academy
License from Bartending
06.2023 - 08.2023
Small Business Owner
Self Employed Services
07.2021 - 07.2023
Pharmacy Technician
Express Scripts
02.2017 - 03.2021
Certified Pharmacy Technician
Walmart Supercenter-Retail Pharmacy
05.2015 - 08.2015
Certified Pharmacy Technician
Women's International Pharmacy-Primary Staffing
04.2015 - 06.2015
Dispensing Specialist
Walgreens INC
11.2014 - 12.2014
Pharmacy Trainee-Prior Authorizations
CVS
10.2014 - 10.2014
Food Service attendant
Twin Peaks Restaurant
01.2009 - 02.2010
Front desk Clerk
Golds Gym
01.2009 - 02.2009
Retail Sales Rep
Carolines Ladies Apparel
05.2008 - 07.2008
Customer Service Associate
Camp Humphreys
06.1998 - 07.2005
Certified Pharmacy Technician
Certification
08.2015
Hartnell Community College
High School Diploma
01.2005
Maricopa Beauty College
Cosmetology