Elvajean Gamble
Houston,TX
Summary
Hardworking mother bringing 10 years of expertise in customer service, and retail while espier to do more in the medical field. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and retail and customer service in alignment with regulatory guidelines. Detail-oriented, very organized, and I also work very well with others. Ready to bring 10 plus years of related experience to a challenging new role.
Overview
5
5
years of professional experience
Work History
Donor Support Technician
CSL Plasma Behring
Houston, TX
12.2022 - 04.2023
- Enhanced donor satisfaction by providing exceptional customer service and addressing any concerns.
- Setup and disconnect machines for each donation.
- Maintained a safe and clean environment for donors, adhering to strict sanitation protocols.
- Ensured accurate data entry and record-keeping, resulting in streamlined processing of donations.
- Remove needle from donor arm in and timely and as careful as possible, to ensure comfort too donor during donation process.
Cashier
Dollar General Store
Humble, TX
02.2021 - 11.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
Kroger
Houston, TX
10.2020 - 02.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Clean and restock store daily before closing.
Housekeeping Aide
Brenham Nursing And Rehabilitation Center
Brenham, TX
11.2019 - 05.2020
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Streamlined housekeeping processes for increased efficiency and timely room turnover.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
Shift Leader
Taco Bell
Houston, TX
11.2017 - 08.2019
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
No Degree - Medical Billing And Coding
Texas School of Business
Houston, TX09.2016
High School Diploma -
Kashmere High School
Houston, TX05.2003
Skills
- Teamwork and Collaboration
Timeline
Donor Support Technician
CSL Plasma Behring
12.2022 - 04.2023
Cashier
Dollar General Store
02.2021 - 11.2022
Cashier
Kroger
10.2020 - 02.2021
Housekeeping Aide
Brenham Nursing And Rehabilitation Center
11.2019 - 05.2020
Shift Leader
Taco Bell
11.2017 - 08.2019
No Degree - Medical Billing And Coding
Texas School of Business
High School Diploma -
Kashmere High School