Elvera Gortman
Lititz,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a Credentialing Specialist position. Willing to be trained!!
Overview
6
6
years of professional experience
Work History
CREDENTIALING SPECIALIST - REMOTE POSITION
SnapNurse
01.2022 - 09.2023
- Worked with clinician from start to finish within the credentialing process
- Ensured clinicians were in compliance with company standards, State and Federal policies, and joint commission audit requirements
- Assigned client's clinical rankings according to company regulations
- Conducted primary source verifications such as background checks and board certifications.
- Tracked license, certification, and medical expirations to ensure timely renewals
- Created spreadsheets to organize information and facilities.
- Continuously informed the team managers of start status to ensure healthcare professionals are completing requirements in a timely manner after accepting assignments.
- Trained on multiple platforms for credentialing purposes.
- Collaborated with facilities and directors to ensure proper updates on the credentialing process and completion.
MEDICAL ASSISTANT - CLINICAL
US Digestive Health
09.2019 - 01.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ordered lab requests and explained specific instructions to the patients
- Dispensed samples of medications as ordered by the provider
- Obtained timely clearances from other physician offices prior to tests or procedures as per RGI guidelines
- Assisted in in-office procedures and exams
- Reviewed weekly patient schedules and prepared charts for telemedicine/video visits.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
Patient Access Representative
Regional Gastroenterology
03.2019 - 09.2019
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Trained new staff on hospital processes and procedures.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Providing excellent customer service by promptly answering patient inquiries.
- Answered incoming calls, scheduled appointments and filed medical records.
CHURCH MINISTRY TEAM LEAD
Bethany Slavic Church
09.2017 - 06.2022
- Volunteered at the City-Outreach Ministry at our church. I was nominated as Ministry Director.
- Monitored team culture, values, and spiritual health
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Held weekly team meetings to inform team members on Ministry news and updates.
- Maintained order and organization throughout all events
- Created spreadsheets and organized paperwork.
Education
Medical Administrative Assistant Program -
Vocational School
Lancaster, PA06.2017
Garden Spot High School -
High School
06.2017
Skills
- Organization and Self-Motivated
- Customer/clinician Service
- Regulatory Compliance
- Data Analysis
- Database management
- Understanding of laws, regulations and procedures
- Computer proficiency
- Familiarity with medical terminology
- Interpersonal Skills
- Problem Solving
- Computer Skills Microsoft Word / Excel / Google platform
- Russian Language English Language
References
References are available upon request
Timeline
CREDENTIALING SPECIALIST - REMOTE POSITION
SnapNurse
01.2022 - 09.2023
MEDICAL ASSISTANT - CLINICAL
US Digestive Health
09.2019 - 01.2022
Patient Access Representative
Regional Gastroenterology
03.2019 - 09.2019
CHURCH MINISTRY TEAM LEAD
Bethany Slavic Church
09.2017 - 06.2022
Medical Administrative Assistant Program -
Vocational School
Garden Spot High School -
High School
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