Elvia Garcia
Campbell,CA
Summary
Dynamic Office Administrative Assistant and product Customer Service Representative with a proven track record at Communications & Power Inc., excelling in data entry and customer engagement. Recognized for enhancing team collaboration and improving operational efficiency through meticulous scheduling and document management. Adept at maintaining confidentiality while fostering a welcoming environment for clients and colleagues alike.
Overview
31
31
years of professional experience
Work History
Office Administrative Assistant
Communications & Power Inc.
05.1994 - 02.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Assisted with creating and supporting with formatting proposals and excell spread sheets.
- Assisted with Engineering documention.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Education
High School Diploma -
Lincoln High School
San Jose, CASkills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Scheduling appointments
- Scheduling and calendar management
- Database entry
- Confidentiality handling
- Telephone reception
- Customer engagement
- Office supply management
- Event planning
- Travel coordination
- Billing and coding
- Team support
- Customer service
Timeline
Office Administrative Assistant
Communications & Power Inc.
05.1994 - 02.2025
High School Diploma -
Lincoln High School
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