Elvin Dempsey
Newark,DE
Summary
Dynamic leader and Project Manager at the Pennsylvania Convention Center, recognized for enhancing operational efficiencies and building strong relationships. Achievements include significant improvements through staff mentoring and expert scheduling strategies. Known for exceptional attention to detail and innovative problem-solving skills, with a commitment to driving team success.
Overview
8
8
years of professional experience
Work History
Lead/Assistant Shop Foreman
Pennsylvania Convention Center
Philadelphia, PA
11.2019 - Current
- Liaised with professionals to coordinate activities.
- Analyzed customer feedback data to identify areas needing improvement.
- Produced reports and presented to supervisors.
- Evaluated competitors' services and products to develop innovative solutions for customers.
- Facilitated communication between customers and other departments within the organization.
- Identified inefficiencies and devised changes to enhance operations.
- Provided HR administrative assistance to management team.
- Supported hiring and selection of new staff members.
- Trained and mentored coworkers to build and strengthen team.
- Organized events such as seminars, conferences, workshops.
- Provided technical support and troubleshooting assistance to customers.
- Monitored departmental activities, identified issues, and took corrective action as needed.
Supervisor of Operations
Aesthetic Services
Newark, DE
08.2016 - Current
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Interpreted and explained work procedures and policies to brief staff.
- Partnered with vendors to negotiate contracts for services related to operations.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Led cross-functional teams in developing innovative solutions for improving operational efficiencies.
Education
High School Diploma -
Brandywine High School
Wilmington, Delaware06-1986
Associate of Arts - Business Administration
Cumberland College
New JerseySkills
- Scheduling expertise
- Office administration
- Meeting facilitation
- Training and mentoring
- Expense reporting
- Staff development
- Fast learner
- Project Support
- Project management
- Schedule coordination
- Attention to detail
- File management
- Time management
- Problem-solving
- Production leadership
- Relationship building
- Team collaboration
- Inventory management
Timeline
Lead/Assistant Shop Foreman
Pennsylvania Convention Center
11.2019 - Current
Supervisor of Operations
Aesthetic Services
08.2016 - Current
High School Diploma -
Brandywine High School
Associate of Arts - Business Administration
Cumberland College
Similar Profiles
Rasheen WilliamsRasheen Williams
Housekeeper at Pennsylvania Convention Center - aHousekeeper at Pennsylvania Convention Center - a
Ahamd SafiehAhamd Safieh
Banquet Sous Chef at Center plate/ convention centerBanquet Sous Chef at Center plate/ convention center
Grant BalisGrant Balis
Banquet Server at Tinley Park Convention CenterBanquet Server at Tinley Park Convention Center