Summary
Overview
Work History
Education
Skills
Accomplishments
ACTIVITIES
Certification
HONORS AND AWARDS
REVELANT ACCOUNTING COURSES
Languages
Timeline
Generic

Elvin J. May, III

Spring,TX

Summary

Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Branch Manager

Parks Coffee
02.2018 - Current
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
  • Directed daily operations, ensuring efficient workflow and high customer satisfaction.
  • Trained and mentored staff, fostering a collaborative team environment.

South Region service Manager

Parks Coffee
05.2013 - 02.2018
  • Allocate and prioritize work orders to employees
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Oversaw daily operations to ensure high-quality service delivery and customer satisfaction.
  • Developed training materials for new hires, ensuring consistency in service standards across locations.
  • Coordinated scheduling and staffing to meet peak demand periods effectively without compromising quality.

Inventory Clerk

Alloy Stainless Fasteners
01.2011 - 05.2013
  • Compiled and maintained accurate records of inventory
  • Counted equipment, merchandise, materials or supplies in stock
  • Monitored shipping, production, and ensured that the data remained updated in the system
  • Collaborated with suppliers to coordinate timely deliveries and resolve any supply chain issues.
  • Conducted regular stock audits to identify discrepancies and maintain optimal inventory control.
  • Analyzed inventory data to forecast needs, optimizing order quantities and reducing excess stock levels.

Education

Bachelors in Business Administration - Accounting

University of Houston-Downtown, College of Business
Houston, TX
12.2019

Associates in Arts - Business

University of Houston-Downtown, College of Business
Houston, TX
01.2016

Skills

  • Microsoft Excel, Word, PowerPoint, Outlook
  • Fluent in English, SAP, Quickbooks
  • Excellent time management skills
  • Customer service
  • Attention to detail
  • Decision-making
  • Team player
  • Accounts receivable
  • Accounts payable
  • Dependable

Accomplishments

  • Repeatedly received recognition from superiors for excellence in service.
  • Supervised team of 8 staff members.
  • Increased daily revenue from 15,000 to 20,000

ACTIVITIES

Crossover Bible Fellowship, Youth Pastor, Jan. 2017 Houston Food Bank Volunteer, 2017

Certification

  • VITA/TCE Certification Training - December 2018

HONORS AND AWARDS

Phi Theta Kappa, Dean List: Fall 2017, Spring 2018, National Society of Leadership and Success

REVELANT ACCOUNTING COURSES

Financial Accounting, Managerial Accounting, Intermediate Accounting I, Intermediate Accounting II, Personal Finance, AIS, Individual Income Tax, Cost Accounting, Oil and Gas Accounting

Languages

English
Full Professional

Timeline

Branch Manager

Parks Coffee
02.2018 - Current

South Region service Manager

Parks Coffee
05.2013 - 02.2018

Inventory Clerk

Alloy Stainless Fasteners
01.2011 - 05.2013

Bachelors in Business Administration - Accounting

University of Houston-Downtown, College of Business

Associates in Arts - Business

University of Houston-Downtown, College of Business

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