James Travis

Secured 10-14 new accounts monthly through effective sales strategies for Parks Coffee in office environments

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.

• Resolved customer complaints promptly, demonstrating a commitment to excellent service and maintaining a positive brand reputation.
• Improved customer satisfaction levels with timely delivery and regular communication regarding product availability and promotions.
• Implemented inventory control measures to reduce waste and maintain optimal stock levels on all route vehicles.
• Enforced company policies consistently among route sales representatives while also addressing any questions or concerns that arose during team meetings or one-on-one conversations.