Terry Woods
Coppell,United States
Summary
Reliable, highly skilled. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices.
Overview
5
5
years of professional experience
Work History
Guest Associate
RaceTrac
Grapevine, TX
02.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Maintained clean and orderly work station.
- Monitored and maintained organized work space, confirming efficient operations.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Warehouse Associate
CHEP
Lewisville, TX
02.2021 - 11.2023
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Assembled pallets and crates for secure transportation of materials.
- Reduced order processing time through effective organization and prioritization of tasks
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Warehouse Associate
Amazon
12.2019 - 02.2021
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
DMO
Olive Garden Restaurant
04.2019 - 12.2019
- Stepped into additional roles during busy times to boost coverage of important stations.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Education
High School Diploma -
Lamar High School
Arlington, TX06.2019
Skills
- Microsoft Office
- Inventory Recordkeeping
- Cleaning and Sanitizing
- Team Player
- Proactive and Self-Motivated
- Attention to Detail
Timeline
Guest Associate
RaceTrac
02.2023 - Current
Warehouse Associate
CHEP
02.2021 - 11.2023
Warehouse Associate
Amazon
12.2019 - 02.2021
DMO
Olive Garden Restaurant
04.2019 - 12.2019
High School Diploma -
Lamar High School