Elvin Mejia Villalobos
Houston,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Food Preparation Worker
Hobbit Cafe
Houston, TX
12.2020 - 01.2022
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Packaged and stored food products following proper handling and preservation methods.
- Guaranteed customer satisfaction by quickly delivering orders.
Parking Lot Attendant
Wilson Gregory
Houston, TX
03.2020 - 07.2021
- Directed patrons to designated parking spaces.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Removed safety hazards, soiled items and trash from customer areas.
- Escorted drivers to vehicles and helped load or carry large items.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Reviewed driver IDs before allowing entrance parking area or drive vehicles
Education
Associate of Applied Science - Real Estate
San Jacinto College District
Pasadena, TX05.2024
High School Diploma -
North Shore Senior High School
Houston, TX05.2022
Skills
- Accurate Money Handling Skills
- Loan Paperwork
- Customer Empathy
- Time Management
- Item Ticketing and Pricing
- Merchandising and Display
- Upselling Products and Services
- Customer Service
Timeline
Food Preparation Worker
Hobbit Cafe
12.2020 - 01.2022
Parking Lot Attendant
Wilson Gregory
03.2020 - 07.2021
Associate of Applied Science - Real Estate
San Jacinto College District
High School Diploma -
North Shore Senior High School