Elvin Viera
Miami,United States
Summary
Highly knowledgeable in IT infrastructure, network security, and project management, bringing track record of optimizing systems and leading successful technology initiatives. Strong background in strategic planning, budget management, and team leadership, ensuring seamless operations and alignment with organizational goals. Dependable and methodical, consistently delivering high-quality results with minimal errors. Possessing solid work ethic and detailed focus, positioned to excel as IT Director with extensive expertise in technology implementation and resource management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Area IT Director
Bee-Mok Hospitality Collection (BHC)
, United States
04.2024 - Current
- Developed plans to migrate legacy systems to modern technologies while preserving existing functionality.
- Facilitated communication between internal teams and external vendors during the implementation process.
- Optimized system performance through proactive monitoring of network utilization and capacity planning activities.
- Collaborated with other departments to define business requirements and develop customized solutions.
- Created an IT organizational structure that enabled effective collaboration across departments.
- Led the development of a comprehensive disaster recovery plan that was successfully tested multiple times.
- Coordinated efforts between IT teams in different locations in order to meet deadlines without sacrificing quality.
- Coordinated with vendors to ensure timely delivery of hardware, software, upgrades, and other IT-related services.
IT-Director
National Hotel
Miami Beach, FL
03.2007 - 09.2025
- Hotel network infrastructure.
- Technologies and applications in use included Windows server 2008 with hosted managed Exchange email system, Windows XP, Vista, Win7, Win8, MAC Devices, Micros, Opera, Event Planner, MS Office 2007/2010/2013.
- Phone VLAN through multiple managed switches computers, and mobile devices.
- Maintained a detailed inventory for hardware and mobile devices, the teams schedule for AV events and planned accordingly to monthly events.
- 3rd party vendors to support our phone system, email host, music and video equipment, POS Micros system and Opera applications.
- Maintained and monitored the server room, the wireless network and other server infrastructure.
- Initiated cost savings initiatives by negotiating contracts with vendors for hardware, software and services.
Complex IT Director
Faena Group
Miami, Fort Lauderdale Area
09.2015 - 04.2024
- Provided strategic direction and operational oversight to IT projects, ensuring successful delivery of results on time and within budget.
- Analyzed current systems and identified areas for improvement in order to enhance efficiency and reduce costs.
- Established processes for evaluating new technologies and solutions against business requirements and objectives.
- Implemented new system architecture to ensure scalability of applications across multiple operating systems.
- Optimized system performance through proactive monitoring of network utilization and capacity planning activities.
- Coordinated efforts between IT teams in different locations in order to meet deadlines without sacrificing quality.
- Facilitated communication between internal teams and external vendors during the implementation process.
- Met with department heads, managers, supervisors, and vendors to solicit cooperation and resolve problems.
- Managed backup, security and user help systems.
- Evaluated data processing proposals to assess project feasibility and requirements.
- Developed computer information resources, providing for data security and control, strategic computing, and disaster recovery.
Education
Bachelor of Science (B.S.) - Computer Science
Cape Community College
Skills
- IT infrastructure management
- IT compliance
- IT budgeting
- IT policy development
- Disaster recovery
- Network administration
- IT security policies
- Problem solving
- Budget management
- Decision-making
- Written communication
- Budget control
- Department management
- Vendor management
- Excellent communication
Certification
- A+ / Network + Certified Certificate, 01/01/96
- Florida International University: Hospitality and Tourism Management, Certified, 01/01/08
Accomplishments
- Managed 5 projects with budgets totaling: 1.1 million.
- Boosted project efficiency by 90% by streamlining platform upgrade projects.
Languages
Intermediate
References
References available upon request
Timeline
Area IT Director
Bee-Mok Hospitality Collection (BHC)
04.2024 - Current
Complex IT Director
Faena Group
09.2015 - 04.2024
IT-Director
National Hotel
03.2007 - 09.2025
Bachelor of Science (B.S.) - Computer Science
Cape Community College
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