Elvira Bendana

• Assist customer at the counter,rings up prescription orders and over the counter products. Provides prompt and courteous customer service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.

.* Collecting and updating patient profile and enter

prescription information into the pharmacy computer

system.

*. Processed a refill request, transfer and mail order.

* Typing prescription order & Preserves patient

confidentiality.

*. Assist the Pharmacist in filling prescriptions bringing

stock bottles,counting,pouring,restocking,labeling under

direct Pharmacist supervision.

Solve third-party insurance claims,bill secondary

insurance/manufacture coupon or worker's

compensation.

• Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
• Stocked, labeled shelves , and inventoried medication to keep accurate record.
• Coaching new team members. Ensuring rules and policies are followed.
• Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.